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IBM(R) Tivoli(R) Monitoring for Virtual Environments: VMware VI 7.2.0-TIV-ITM_VMWVI-FP0003

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Abstract

This is a fix pack for IBM(R) Tivoli(R) Monitoring for Virtual Environments: VMware VI 7.2.0.

Download Description

Copyright International Business Machines Corporation 2015.

All rights reserved.


Component: IBM(R) Tivoli(R) Monitoring for Virtual Environments:
VMware VI Agent,Version 7.2.0 Fix Pack 3.

Component ID: 5724L92VI

Fix Pack : 0003, 7.2.0-TIV-ITM_VMWVI-FP0003

Date: June 15, 2015

Contents:

1.0 General description
2.0 Problems fixed
3.0 Architecture and prerequisites
4.0 Image directory contents
5.0 Installation instructions
6.0 Additional installation information
7.0 Known problems and workarounds
8.0 Additional product information
9.0 Notices


1.0 General description
========================
This fix resolves the APARs and defects listed in the "Problems Fixed"
section below. This fix also includes the superseded fixes listed in
section 2.4.


2.0 Problems fixed
==================
The following problems are addressed by this fix.

2.1 APARs
----------
APAR: IV73046
Abstract: VMware VI Agent is not showing any data for the Distributed Virtual Switch.
Additional Information:
In the data provider logs there are entries stating count of distributed virtual switches as
INFO: Inventory.processUpdate: Inventory contains 2 items of type DistributedVirtualSwitchInventoryItem
but no data on the TEP for the Distributed Virtual Switch.

APAR: IV74057
Abstract: The attribute Host free displays the value Unavailable
for the VM Memory attribute group.
Additional Information:
The following dependent attributes display the value 0 after summarization:
Total_Size, Host_Usage, Host_Util, Guest_Usage, Guest_Util, Guest_Free
and Host_Free.

2.2 Defects
------------
None.

2.3 Enhancements
------------
Enhancement: E72031
Abstract: New attribute "Version" has been added to the Virtual machines attribute group.
Additional Information:
Attribute Group Modified: KVM Virtual Machines
Attribute Added: Version - The version string for the virtual machine.
Query Added: Virtual Machines_V13

2.4 Superseded fixes
---------------------
7.2.0.2-TIV-ITM_VMWVI-IF0003
7.2.0.2-TIV-ITM_VMWVI-IF0002
7.2.0.2-TIV-ITM_VMWVI-IF0001

2.5 APARs, defects and enhancements included from superseded fixes
----------------------------------------------------
APAR: IV52535
Abstract: Historical data is missing for KVM_VM_DATASTORE_UTILIZATION.
Additional Information:
Inconsistency in the Historical data collection for the attribute
group KVM_VM_DATASTORE_UTILIZATION.All the virtual machines listed
under the column Virtual_Machine are not considered for summarization.
This is the issue with the design consideration followed to define
primary keys for attribute group KVM_VM_DATASTORE_UTILIZATION.

APAR: IV55838
Abstract: VMWARE VI AGENT WORKSPACE HANGS AND STOPS SHOWING DATA.
Additional Information:
VMware VI Agent remains online. Subnodes representing ESX
servers remain online. But updates to the set of ESX servers,
situation status and TEP displays stop.

APAR: IV53276
Abstract: AGENT INSTANCE IS NOT RESPONDING TO THE REQUEST.
Additional Information:
If multiple data sources are configured for a single agent
instance and some of the data sources (either vCenter or
ESX Server) are not responding to connection request then agent
hangs on the non-responsive data source. Further, it is unable
to discover any other configured data sources and no response
is received for the data sources.

APAR: IV58575
Abstract: Unable to get data for Datastores attribute group.
Additional Information:
The agent was not able to collect the data for the data stores because the
null check was missed in the Datastores attribute group. Therefore, no data
displayed on Tivoli Enterprise Portal.

APAR: IV65302
Abstract: : Inconsistency in the snapshot count.
Additional Information:
The snapshot count that is provided by the agent
and the vCenter or the ESX Server does not match.
If all the snapshots from the particular VM have
been removed, the agent does not reflect the
changes in the snapshot count.
To resolve this problem, recycle the agent.

APAR: IV68477
Abstract: : Snapshot size incorrectly captured.
Additional Information:
The snapshot size given by the powershell cmdlets
and the agent does not match.
Impact of this fix will reflect in the snapshot size
related metrics of the Virtual Machines and Datastores
attribute groups.

APAR: IV68498
Abstract: : The summarized tables for the KVM Datastores
attribute group display the value of zero for the
Percent Overcommitted metric.
Additional Information:
Inappropriate warehouse scaling was applied for the
Percent Overcommitted metric in the KVM Datastores
attribute group. As a result, valid data values were
also being ignored for the summarization.

Defect: 210166
Abstract: Inappropriate value for HBA speed
Additional Information:
A defect in the VMware vSphere API documentation states that the unit for the
HBA speed is bits per second. However, the unit for the HBA speed is Gigabits.

Enhancement : E72021
Virtual Machine :
A new metric has been added in the Virtual Machines attribute
group to obtain the overall datastore utilization in percentage
for the particular virtual machine.
Clusters :
The Percent Datastore Usage attribute has been added to obtain the
overall datastore usage in percentage for a specific cluster.
Clustered Datastores:
Enhancements have been made to provide overall status of the datastore,
instead of cluster.


3.0 Architecture and prerequisites
==================================
This fix is supported on all operating systems listed in the IBM
Tivoli Monitoring for Virtual Environments: VMware VI Agent User's Guide,
version 7.2.0 fix pack 2.

Please refer to the IBM Software Product Compatibility Reports (SPCR)
for the latest operating system certification information:
http://publib.boulder.ibm.com/infocenter/prodguid/v1r0/clarity/index.html

3.1 Prerequisites for this fix
-------------------------------
The prerequisite level for this fix is as follows:
- IBM Tivoli Monitoring for Virtual Environments: VMware VI Agent,
version 7.2.0 or later interim fixes or fix packs lower than fix pack 3.


4.0 Image directory contents
===================
This fix image contains the following files:

- 7.2.0-TIV-ITM_VMWVI-FP0003.README - This README file
- 7.2.0-TIV-ITM_VMWVI-FP0003.tar.gz - Fix archive .gz format

Note: Contents in the .gz files are identical for both the platforms.
Same installer will work for windows as well as non-windows.

The fix archive file contains the following folders:
agent
app_support

5.0 Installation instructions
==============================
This fix can only be installed over an existing installation. Use
the following steps to install this fix.

5.1 Before installing the fix
-------------------------------
- The prerequisites listed under section 3.1 entitled 'Prerequisites
for this fix' must be installed before this fix can be installed.

- For the purpose of this README, the symbol <CANDLEHOME> is the
IBM Tivoli Monitoring installation directory. The default value
for CANDLEHOME is '/opt/IBM/ITM' on UNIX systems and 'C:\IBM\ITM'
on Windows systems.


5.2 Agent and Application support installation and configuration
--------------------------------
Refer 'Installing and configuring the monitoring agent' chapter of the
'IBM Tivoli Monitoring for Virtual Environments Agent for VMware VI Version 7.2.0 Fix Pack 2 User's Guide'
for the installation/configuration instruction of agent and application support.


6.0 Additional installation information
========================================

6.1 Installation instructions for agent baroc file
------------------------------------------------------

There are no updates to the baroc files included in this fix or
any of the superseded fixes. No additional installation steps are
required.

6.2 Verifying the update
------------------------
1. To verify that the agent was updated correctly, use the tacmd
command to view the current version of the agent after the agent
is restarted.You are required to log in to a Tivoli Enterprise
Monitoring Server prior to viewing the agent version.

For example:
On UNIX systems, where $CANDLEHOME is the IBM Tivoli Monitoring
installation directory. The default location is '/opt/IBM/ITM'.

> $CANDLEHOME/bin/tacmd login -s <server>
-u <itmuser>
-p <password>
> $CANDLEHOME/bin/tacmd listSystems -t VM

On a Windows system, where %CANDLE_HOME% is the IBM Tivoli
Monitoring installation directory. The default location
is 'C:\IBM\ITM'.

> %CANDLE_HOME%\bin\tacmd login -s <server>
-u <itmuser>
-p <password>

> %CANDLE_HOME%\bin\tacmd listSystems -t VM

Note:
- The component (-t) for the tacmd listSystems command is
specified as two characters (VM), not three characters (KVM).

When the agent update is successful, the agent version is
now be:
07.20.03.00


2. To verify the agent support files were updated correctly, use the
"kincinfo" command on Windows systems or the "cinfo" command on
Linux or UNIX systems. The sample output below shows the versions
of the Tivoli Enterprise Portal Server, Tivoli Enterprise
Monitoring Server, or Tivoli Enterprise Portal Desktop systems
after this fix has been successfully applied.

On UNIX or Linux systems:
-------------------------
To validate that all components have been installed, run the
following command:

./cinfo -i

On Windows systems:
---------------------
To validate that all components have been installed, run the
following command:

%CANDLE_HOME%\InstallITM\kincinfo -i

For example:
> %CANDLE_HOME%\InstallITM\kincinfo -i

********** Monday, June 10, 2015 5:23:40 PM ***********
User : Administrator Group : NA
Host Name : HOSTNAME Installer : Ver: 072003000
CandleHome : C:\IBM\ITM
Installitm : C:\IBM\ITM\InstallITM
*************************************************************
...Product Inventory
.
.
.
VM Monitoring Agent for VMware VI
WINNT Version: 07.20.03.00 Build: 201506100523

7.0 Known problems and workarounds
=========================
None.


8.0 Additional product information
======================
None.


9.0 Copyright and trademark information
==================================
A current list of IBM trademarks is available on the Web at "Copyright
and trademark information" at www.ibm.com/legal/copytrade.shtml.


10.0 Notices
=======
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION
"AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not
apply to you.

This information could include technical inaccuracies or typographical
errors. Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. IBM
may make improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time without notice.

Microsoft, Windows, and Windows Server are trademarks of Microsoft
Corporation in the United States, other countries, or both.

Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates.

UNIX is a registered trademark of The Open Group in the United States
and other countries.

Linux is a registered trademark of Linus Torvalds in the United States,
other countries, or both.

Other company, product, or service names may be trademarks or service
marks of others.

Third-Party License Terms and Conditions, Notices and Information
-----------------------------------------------------------------
The license agreement for this product refers you to this file for
details concerning terms and conditions applicable to third party
software code included in this product, and for certain notices and
other information IBM must provide to you under its license to
certain software code. The relevant terms and conditions, notices and
other information are provided or referenced below. Please note that
any non-English version of the licenses below is unofficial and is
provided to you for your convenience only. The English version of the
licenses below, provided as part of the English version of this file,
is the official version.

Notwithstanding the terms and conditions of any other agreement you
may have with IBM or any of its related or affiliated entities
(collectively "IBM"), the third party software code identified below
are "Excluded Components" and are subject to the following terms and
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- the Excluded Components are provided on an "AS IS" basis
- IBM DISCLAIMS ANY AND ALL EXPRESS AND IMPLIED WARRANTIES AND
CONDITIONS WITH RESPECT TO THE EXCLUDED COMPONENTS, INCLUDING, BUT
NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OR INTERFERENCE
AND THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
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Prerequisites

IBM(R) Tivoli(R) Monitoring for Virtual Environments: VMware VI Agent, version 7.2.0

Installation Instructions

Please refer to the full README contained in the Download Description section above for general installation instructions.

Download package



Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
7.2.0-TIV-ITM_VMWVI-FP0003 15 Jun 2015 English 1063474210 HTTP

Product Alias/Synonym

VMware VI agent

Problems (APARS) fixed
IV73046, IV74057, IV52535, IV55838, IV53276, IV58575, IV65302, IV68477, IV68498

Document information

More support for: Tivoli Monitoring for Virtual Environments
ITM Agent for VMWare VI V6

Software version: 7.2

Operating system(s): Linux, Windows

Reference #: 4040186

Modified date: 15 June 2015