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Rational License Key Server Fix Pack 3 ( for 8.1.4

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IBM Rational License Key Server has been made generally available and contains fixes to version 8.1.4 including all predecessor fix packs.

Download Description

Table of Contents
Sections Description

The Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.

The How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.

The Prerequisites section provides important information to review prior to the installation of this release.

The Download package section provides the direct link to obtain the download package for installation in your environment.

The Installation instructions section provides the installation instructions necessary to apply this release into your environment.

The Known side effects section contains a link to the known problems (open defects) identified at the time of this release.

Supporting Documentation
Document Description

Click to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites and optional supported software, with component-level details and operating system restrictions.

IBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.

Click to review a complete list of the defects (APARs) resolved in this release including a list of resolved defects for the entire version family.


Attention: IBM Rational License Key Server Administration and Reporting Tool (ART) and IBM Rational License Key Server Administration Agent MUST BE CONFIGURED according to the following hardware and software specifications, otherwise failure may occur during license administration and usage reporting.

Prerequisites include:

Version of IBM Installation Manager required: IBM Installation Manager 1.7.2.

Additional Notes: Upgrade the agent and ART to version to obtain the RFE and improvements that are included in this release. Important: If you are upgrading the ART from version 8.1.4 to, you must upgrade the ART component first, before you upgrade the agent.

If the 8.1.4 agent is configured with the administration and reporting tool, when you upgrade to, the tool shows the reporting status as Not Running. When you select Start reporting for the first time, the log file conversion process begins. Depending on the size of your server log file, it can take time for the initial conversion of the data. The system must convert the data in the entire log to the required format.

NEW: Data backup and upgrade

Before upgrading to this fixpack, back up your license usage data by following the instructions in the technical note How to backup license usage data before upgrading to RLKS Administration and Reporting Tool version or higher. When you install this fixpack and start ART, the license usage data is automatically upgraded to a new format. Once the data upgrade is complete, you see the login screen.

Hardware requirements

Rational License Key Server Administration and Reporting Tool:

  • Memory: 8 GB RAM
  • Disk space: 100 GB

Rational License Key Server Administration Agent:

  • Memory: 8 GB RAM
  • Disk space: 50 GB

Software requirements

Web browser requirement for Rational License Key Server Administration and Reporting Tool:

  • Mozilla Firefox: 10 ESR and future fix packs
  • Internet Explorer: Version 9, 10, or 11
    Important: Switch to Standard View by clicking Tools > Developer tools to work with the server administration and reporting tool. Internet Explorer does not render the server administration and reporting tool properly in Compatibility View.

Rational License Key Server Administration and Reporting Tool:

  • Rational License Key Server: version 8.1.2, 8.1.3, or 8.1.4
    Note: Rational License Key Server Administration and Reporting Tool does not support Rational License Key Server 8.1.1
  • Jazz team server version 4.0.1 and later

Rational License Key Server Administration Agent:

  • Installation Prerequisite: The Server Administration Agent MUST BE COLLOCATED with the license server
  • Operating Systems: All operating systems supported by Rational License Key Server (version 8.1.2 and later versions) and the IBM solution for Collaborative Lifecycle Management (version 4.0.1 and later versions) server.

Installation Instructions

Review the Installing page in the IBM Knowledge Center. The installation topics contain information about downloading the installation files.

For detailed information about installing IBM Rational License Key Server, review the following topics:

Download package

The following sections provide detailed information related to this release.

Click the FC link below to obtain the release from Fix Central.

How critical is this fix?

Impact Assessment
Impact Description

This is a fixpack release. It contains fixes for client-reported and internally found defects.


Regression: An error in the Maintenance Delivery Vehicle (MDV) that produces incorrect or unexpected behavior causing a supported feature to stop functioning as designed.
This includes:

  • Coding errors that cause a regression
  • Documentation or packaging problems that cause a regression
  • Errors reported in a new function delivered in a MDV that cause a regression

Incomplete: An error in the MDV has not regressed, but does not work as designed.
This includes:

  • Fixed APARs which did not solve the original problem but did not break anything new
  • APARs reporting documentation errors, such as readme errors, that cause problems applying an MDV but do not lead to a regression

  • Regression and incomplete APARs are considered fix-in-error or MDV-in-error
  • Definitions above apply only to valid APARs that result in product fixes (APARs returned as working-as-designed are not assessed for being fix-in-error)
  • Issues in major releases due to new functionality do not apply in this definition

There are no known regressions to report.

Problems solved

Defects resolved

Click the Fix List link in the table of contents above to review a list of the problems solved in this release.

Known side effects

The following defects were not resolved in this release:

Review the following list of open defects.

APAR Description

For CLM 5.0 and later, the usage for DOORS Next Generation (DNG) is tracked in this version of the Rational License Key Server Administration and Reporting Tool under the product name Requirements Management.


When you add the agent into the Administration and Reporting Tool, the Agent Host parameter must be in lower case. When the user specifies the hostname, it must be in lowercase. For more details, review technote 1676751: License Server is not listed on the report definition page when the Agent Host parameter is in upper case.


When using a Firefox version that is earlier than version 26, the time column for the UserBased reports for non-hourly frequency may show as NaN.


When using a redundant server setup, if the reporting operation is started on all three servers contained in the triad, and if the redundant server setup is restarted, reports for the time period that include the duration after the server restart will be inaccurate.

Open defects

Review the following list of open defects for Rational License Key Server on the IBM Support Portal.

Review technote 1461170: Open APARs for Rational products available on the Web for information on how to configure your MyNotifications subscription account and subscribe to the APARs you are interested in following.

Change history

What's new

The Configure Later option is no longer available in versions and later.

You must provide the license server information during the installation of the agent.

Email support for scheduled reports

You can set up email notifications so that the specified users receive an email that contains the generated scheduled report as an attachment.

Support for reporting on Jazz authorized user licenses

You can report against Jazz authorized user licenses. Only user-based reports are supported. Also, reporting of trial licenses is not supported.

Ability to select one of the installed FlexLM services (RLKS service)

RLKS Administration Agent installation now provides a capability to select one of the installed FlexLM services (RLKS service) which is used to administer the license server. This feature is only applicable for Windows.

Click the "FC" link in the Download Options column:

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central(FC)?
Rational Common Licensing 8.1 fixes 30 Jun 2014 English 1 FC

Technical support

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IBM Rational Software Support Communities

  • Visit the IBM Support Portal to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.

  • Visit developerWorks to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community.

  • Visit the Jazz Community if you use a Rational product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas and track developement progress.

Helpful Hints For Obtaining Technical Assistance:

Before you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

If you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support.

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Document information

More support for: Rational License Key Server

Software version:

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 4037358

Modified date: 30 June 2014