IBM Support

IBM Rational DOORS Version 9.2

Downloadable files


Abstract

This document describes how to download Rational DOORS 9.2 components using the Passport Advantage Online Web site.

Download Description

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IBM Rational DOORS version 9.2 is a full product download.
  • Passport Advantage customers
    Passport Advantage and Passport Advantage Express customers are required to sign in to Passport Advantage Online to access the actual files.

  • Non-Passport Advantage customers
    If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners.
    For assistance with the IBM Software Group OEM Portal, please visit eCustomer care.


Note : IBM Rational Directory Server version 5.1 (RDS 5.1) was released on November 24th. To use DOORS with RDS 5.1, you must use DOORS 9.2.0.2. Please click here to go to the DOORS 9.2.0.2 download page. RDS 5.1 can be downloaded by going to the DOORS Passport Advantage link below.

Components:
  • Rational DOORS Client (Windows)
  • Rational DOORS Database Server (Windows)
  • Rational DOORS Database Server (HP-UX)
  • Rational DOORS Database Server (Linux)
  • Rational DOORS Database Server (Solaris)
  • Rational DOORS Example Database (Windows)
  • Rational DOORS Example Database (Solaris)
  • Rational DOORS for ClearCase Interface (Windows)
  • Rational DOORS for ClearQuest Interface (Windows)
  • Rational DOORS for HP Quality Center Interface (Windows)
  • Rational DOORS for Serena PVCS Version Manager Interface (Windows)
  • RQM Interface for Rational DOORS - part of the Rational DOORS Client Installer (Windows)
  • Rational DOORS Extension Language Encryption Tool (Windows)

Prerequisites

Supporting Documentation

For a brief description of the new features and restrictions along with the system requirements, review the Rational DOORS 9.2 Readme. For a brief description of the known problems, review the Rational DOORS 9.2 Known Problems.

Both documents are available in the Rational DOORS Information Center.

Installation Instructions



Supporting Documentation

For instructions on how to install Rational DOORS, review the Rational DOORS Installation Guide, which is available in the Rational DOORS Information Center.


Technical support

IBM Software Support Handbook

For contact information, guidelines and reference materials that you will need when you require support, review the IBM Software Support Handbook.



Support Page

For FAQs, lists of known problems and fixes, and other support information, visit the Rational DOORS product support page Rational DOORS product support page.



Support Information

Before you contact IBM Rational Software Support, gather the background information that you will need to describe your problem. When describing a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:

  • What software versions were you running when the problem occurred?
  • Do you have logs, traces, or messages that are related to the problem?
  • Can you reproduce the problem? If so, what steps do you take to reproduce it?
  • Is there a workaround for the problem? If so, be prepared to describe the workaround.

Product Alias/Synonym

Telelogic DOORS

Document information

More support for: Rational DOORS
Installation

Software version: 9.2

Operating system(s): HP-UX, Linux, Solaris, Windows

Reference #: 4022768

Modified date: 20 November 2009