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Customising Cognos BI in Russian

Technote (troubleshooting)


Customising the Cognos BI welcome page with a Russian company name is not displayed as expected i.e. Russian characters are illegible

Diagnosing the problem

Attempt to customise the Cognos welcome page with a Russian company name by changing the "brand text" to the company name which contains Cyrillic symbols in the spec.json file displays the wrong characters as the company name.

Resolving the problem

json has it´s own encoding. Format is \with the ascii code. You can use the online json encode tools to get a better understanding of this. For example english house, is дом in russian, which would be \u0434\u043E\u043C in json encoding.


1. Edit the spec.json file with the name in json encoding. (Format: \ascii code)

2. Restart services.

Document information

More support for: Cognos Business Intelligence

Software version: 10.2.1, 10.2.2

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, z/OS

Reference #: 2013572

Modified date: 12 February 2018

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