IBM Support

IBM Spectrum Protect™ Client 7.1.8 APARs and 7.1.8.x APARs

Troubleshooting


Problem

IBM Spectrum Protect™ Client APARs fixed in the IBM Tivoli Storage Manager (TSM) Version 7.1 client fix pack 8 (7.1.8) and fixed in 7.1.8.x client interim fixes

Symptom

Tip: Beginning with Version 7.1.3, IBM Tivoli Storage Manager is now IBM Spectrum Protect™. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.

Download page for the 7.1.8 clients:
http://www.ibm.com/support/docview.wss?uid=swg24043984

Download page for the 7.1.8.x interim fix clients:
http://www.ibm.com/support/docview.wss?uid=swg24044550

Latest client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415

Overview - Spectrum Protect supported Operating Systems:
http://www.ibm.com/support/docview.wss?uid=swg21994042

The APARs in the tables below were fixed since the General Availability of the 7.1.6 client.
Note: Maintenance is cumulative.

Here are the APARs fixed in the 7.1.6 client (so the fixes are also included in 7.1.8):
http://www.ibm.com/support/docview.wss?uid=swg21985020

Resolving The Problem

Fix pack 7.1.8
Interim Fix 7.1.8.2
Interim Fix 7.1.8.3
Interim Fix 7.1.8.4

Fix pack 7.1.8.0
7.1.8-TIV-TSMBAC-FP0001

This fix contains the fixes described in these security bulletins:

 

APAR Platforms fixed Description
IT22205 Windows x64 INSTANT RESTORE/INSTANT ACCESS DOES NOT RESTORE ORIGINAL GUEST UUID
IT22021 Linux x86
Windows x64
ANS0324E AND ANS4174E RC=34 ON 'BACKUP VM' FOR GUEST TEMPLATES
IT21994 All Unix/Linux AFTER AN INSTALL FAILURE WRONG CODE IS RECORDED IN THE LOGS TO THE SP SERVER
IT21873 All Unix/Linux DSMADMC MIGHT CRASH WHEN A COMMAND IS SUBMITTED WITH DISPLAYMODE SET TO TABULAR
IT21768 Linux x86
Windows x64
ANS0106E ENCOUNTERED FOR MESSAGE 2379 WHEN USING NON-ENGLISH LANGUAGE DURING BACKUP VM WITH APPLICATION PROTECTION
IT21667 Linux x86
Windows x64
'BACKUP VM' MIGHT CRASH DURING VCENTER COMMUNICATION
IT21657 All Windows ANS9999E MESSAGE WITH FILE ACCESS ERROR RETURN CODE 1359 CAUSES AN ANS1999E AND STOPS THE BACKUP
IT21473 Linux x86
Windows x64
DATAMOVER CONFIGURATION VALIDATION CAN CAUSE PERFORMANCE DEGRADATION IN VCENTER DURING PROCESSING
IT21284 Mac APPLE MACINTOSH CLIENT BACKING UP UNCHANGED FILE(S)/DIR(S) DUE TO "ADU_INO" ATTRIBUTE INCORRECTLY BEING HANDLED
IT21123 All Platforms DSMADMC TABULAR OUTPUT IS NOT PROPERLY ALIGNED WITHIN COLUMNS AND HYPHENATION IS INCORRECT
IT21059 All Unix/Linux A NON-ROOT USER PERFORMING A BACKUP/ARCHIVE OPERATION ON UNIX PLATFORM, CONFIGURED FOR AUTOMATED FAILOVER, RECEIVES ANS1035S
IT21052 Linux zSeries INSTALL OF THE 7.1.4 AND 7.1.6 CLIENTS FOR RHEL 5 ON ZLINUX FAILS LIBRARY DEPENDENCIES.
IT21045 All Windows DSMAGENT CRASHES WHEN PERFORMING VSS BACKUP AGAINST A HIGH NUMBER OF MICROSOFT SQL DATABASE
IT20822 Linux x86
Windows x64
'BACKUP VM' APPARENT HANG AND DATA MOVER LOG FILLED WITH ANS1717E AND ANS9365E RC=12 MESSAGES
IT20713 Linux zSeries AT START-UP, DSMC AND/OR DSMTCA PROCESSES TAKE A LOT OF CPU RESOURCES ON ZLINUX WHEN PASSWORDACCESS GENERATE IS USED
IT20650 Windows x64 RESTORE OF SQL DATABASE FROM VMVSS BACKUP TERMINATES WITH ANS1086E (RC104) IF DATABASE FILES ARE BEHIND MOUNT POINTS
IT20619 All AIX
All Linux
BACKUP OF A NON-ROOT SNAPSHOT USES DEFAULT MANAGEMENT CLASS INSTEAD OF THE ONE SPECIFIED BY INCLUDE STATEMENT
IT20613 Linux x86
Windows x64
VM INSTANT RESTORE MIGHT FAIL WITH ANS2411E/ANS4907E WHEN USING NFS
IT20457 Linux x86
Windows x64
ANS0340E OCCURS WHEN TRYING TO QUERY A VIRTUAL MACHINE BACK UP THAT WAS BACKED UP BY A HIGHER RELEASE OF THE CLIENT.
IT20449 Linux x86
Windows x64
'RESTORE VM' COMPLETES SUCCESSFULLY BUT THE RESTORED GUEST HAS NO NETWORK INTERFACE
IT20423 Linux x86
Windows x64
DATA MOVER CRASH DURING "BACKUP VM -VMBACKUPTYPE=FILE"
IT20414 Linux x86
Windows x64
CLIENT MIGHT CRASH DURING PERIODIC FULL OR INCREMENTAL VM BACKUP.
IT20379 All Unix/Linux SNAPDIFF BACKUP CAN FAIL WITH ANS2836E. WHEN INCORRECT IN EXPORT PATH IS USED FOR VOLUME BEING BACKED UP
IT20348 Linux x86
Windows x64
LONG DELAY TO POPULATE THE VM GUEST LIST IN THE CLIENT GUI 'RESTORE VM' WINDOW
IT20346 AIX 64bit
Linux x86
All Windows
SNAPDIFF BACKUP REPORTS MORE OBJECTS "TOTAL SNAPSHOT DIFFERENCE OBJECTS" THAN EXPECTED
IT20293 AIX 64bit
Linux x86
All Windows
SNAPDIFF BACKUP OF 7-MODE FILER VOLUMES SAVES SIGNIFICANTLY LESS OBJECTS THAN EXPECTED
IT20236 All Linux B/A CLIENT ON LINUX MAY BACKUP AUTOMOUNT FILE SYSTEMS AS DIRECTORIES BENEATH THE ROOT FILE SYSTEM
IT20228 Windows x64 DSMC.EXE SYSTEM ERROR THE PROGRAM CAN'T START BECAUSE MSVCR100.DLL IS MISSING FROM YOUR COMPUTER.
IT20114 Linux x86
Windows x64
ANS2411E RC = 6534 AND ANS4907E ON INSTANT RESTORE OF GUESTS WITH PRDM DISKS
IT20103 All Windows CLIENT AUTO DEPLOY FAILS DURING THE VC++ PORTION OF THE INSTALLATION
IT20088 Windows x64 CRASH DURING RESTORE OF HYPER-V GUEST TO WINDOWS SERVER 2016 IF THE GUEST WAS BACKED UP FROM WINDOWS SERVER 2012 OR 2012 R2
IT20070 Linux x86
Windows x64
INCREMENTAL FOREVER BACKUP OF VM FAILED ANS9919E AND RC 6713
IT20059 Linux x86
Windows x64
AFTER SNAPSHOT QUIESCE ERROR, THERE IS ONE EXTRA SNAPSHOT ATTEMPT
IT20029 Mac BA CLIENT ON MACINTOSH SUPPORTS ONLY ENGLISH LOCALE
IT20015 All Windows SNAPDIFF BACKUP FAILS WITH ANS1626E WHEN SPECIFYING UNC PATH IN STAGINGDIRECTORY OPTION
IT19979 Windows x64 APPLICATION PROTECTION FAILS WITH FAILED TO UNFREEZE ERROR
IT19972 Windows x64 BACKUP VM ANS0361I DIAG: VMSENDVIAFILE(): ERROR GETTING STATS FOR FILE XXXXXX.VMRS. HYPER-V 2016 ANS0361I ANS1228E ANS4005E
IT19964 Linux x86
All Windows
ANS4005E FILE NOT FOUND ERROR MESSAGES ISSUED DURING INCREMENTAL SNAPDIFF BACKUP
IT19949 All Unix/Linux DSMC MAY CRASH IN FIPS ENABLED OS ENVIRONMENT
IT19942 All Platforms BACKUP-ARCHIVE CLIENT GRAPHICAL USER INTERFACE HELP TEXT WITH REGIONAL SETTING DEU (GERMAN) IS SHOWN IN SPANISH LANGUAGE.
IT19845 Linux x86
Windows x64
DATA PROTECTION FOR VMWARE VSPHERE GUI INITIAL CONFIGURATION HANG AT "VERIFY DATA MOVER NODES" STEP DUE TO SSO LOG IN ISSUE
IT19644 All Platforms DATA PROTECTION FOR SQL LOG BACKUPS FAIL WITH A POWERSHELL CRASH ON VIRTUAL MACHINES
IT19625 All Platforms RESTORE ENDS UNSUCCESSFULLY WITH THE MESSAGE
"ACN5924E THERE WERE NO USABLE BACKUPS FOUND"
IT19623 All Windows "UNABLE TO OPEN FILE 'DSMMSINFO.TXT'" MESSAGE WHEN RUNNING "DSMC Q SYSTEMINFO" ON A "WINDOWS 2016 SERVER CORE"
IT19605 Linux x86 VM RESTORE VIA DSMC FAILS TO RESTORE ALL DISKS EVEN WHEN RESTORE WAS SUCCESSFUL
IT19571 AIX 64bit
Linux x86
Linux zSeries
UNEXPECTED FILE COPY ON THE SERVER USING 'DSMC ARCH' FOR PREMIGRATED OBJ
IT19537 Linux x86
Windows x64
BACKUP OR RESTORE VM OPERATIONS CAN CRASH FOR VM WHOSE UUID HAS CHANGED AND NEW CLIENT VERSION IS USED
IT19497 All Linux DSMCAD IS NOT PICKING UP THE SPECIFIED PORTS AFTER A RESTART OF THE SERVICE.
IT19458 Linux x86
Windows x64
BACKUP VM MAY DISPLAY INCORRECT ERROR MESSAGES WHEN THE OPERATION FAILS DUE TO A NETWORK ERROR
IT19453 Linux x86
Windows x64
VIRTUAL MACHINE BACKUPS FAIL WITH ANS9372E
IT19355 All Platforms AFTER FIX FOR APAR IT14842 IN SOME CASES BUFFER IS CALCULATED
INCORRECTLY
IT19267 All Platforms SINGLE SIGN-ON ATTEMPT WITH INCORRECT PASSWORD GENERATES MULTIPLE SIGN-ON SESSIONS
IT19242 Linux x86
Windows x64
THE TIME STAMP IN MESSAGE "USING <TYPE> SNAPSHOT '<SNAPSHOT>' WITH TIME STAMP <TIME STAMP>" IS IN UTC INSTEAD OF LOCAL TIME.
IT19239 All AIX AUTODEPLOYMENT OF BACKUP-ARCHIVE CLIENT FAILS ON PRE-DEINSTALL VERIFICATION
IT19189 Linux x86
Windows x64
SESSION HANG AND UNDELETED SNAPSHOTS IN PARALLEL 'BACKUP VM'
IT19117 Linux x86
Windows x64
BACKUP VM FAILS WITH ANS2888E AND ANS0400E.
IT19116 Mac UNEXPECTED BACKUP OF DIRECTORY MOUNT POINTS ON MAC OSX
IT19062 Linux x86
Windows x64
DATA PROTECTION FOR VE INCREMENTAL BACKUP FAILED TO FIND CONTROL FILES
IT18856 Windows x64 MICROSOFT HYPER-V BACKUP FAILS WITH ANS5250E AND
VSS_E_SNAPSHOT_SET_IN_PROGRESS
IT18841 Mac UNEXPECTED "ANS4018E FILENAME TOO LONG" MESSAGE ON MAC
IT18833 All Windows SESSION IS NOT CLOSED ON SERVER IF A LAN-FREE RESTORE VIA
SHAREDMEM IS UNSUCCESSFUL
IT18678 Windows x64 MICROSOFT HYPER-V BACKUP FAILS WITH ANS4169E AND ANS1228E
IT18676 All Unix/Linux MODIFICATION TIME (MTIME) OF THE RESTORED DIRECTORY MAY DIFFER FROM THE ORIGINAL ONE WHEN DOING RESTORE BACKUPSET.
IT18560 All Linux FULL LINUX VERSION AND RELEASE INFORMATION NOT CORRECTLY IDENTIFIED BY CLIENT AND REPORTED BY "Q NODE F=D".
IT18558 Linux x86
Windows x64
INCONSISTENCY FOR THE '-VMNAME' CLIENT PARAMETER FOR VMWARE GUESTS
IT18134 Windows x64 RESTORE OF SQL OR EXCHANGE DATABASE FROM VMVSS BACKUP MAY TERMINATE WITH ANS1086E DUE TO ISCSI MOUNT FAILURE
IT18097 All Windows UNABLE TO CONFIGURE CAD VIA GUI WIZARD WITH STRICT MCAFEE POLICY ENABLED
IT18080 All Platforms CLIENT CRASH DURING BACKUP WITH ACCESS VIOLATION EXCEPTION C0000005 IF DEDUPLICATION ENABLED.
IT17724 Linux x86
Windows x64
ANS2330E ON "BACKUP VM" WITH INCLUDE.VMTSMVSS AFTER AN ABNORMALLY TERMINATED PREVIOUS ATTEMPT
IT17723 Windows x64 CLIENT CRASH ON BACKUP VM WITH INCLUDE.VMTSMVSS
IT17683 Windows x64 RESTORE FROM VMVSS BACKUP MAY FAIL WITH ANS1235E (RC114) IF LZ4 COMPRESSION IS ENABLED
IT17379 All Windows JOURNAL BACKUP FOR A WINDOWS CLUSTERED MOUNT POINT APPEARS TO BE VERY SLOW OR HUNG.
IT17338 All Platforms CLIENT STOPS A RESTORE OPERATION IF AN "ANS1154E" ERROR IS ENCOUNTERED IN CLASSIC RESTORE MODE.
IT17117 Windows x64 CLIENT INSTRUMENTATION LOG FILE (DSMINSTR.LOG) IS NOT CORRECTLY TRANSLATED EVEN IF NLS MESSAGE REPOSITORY INSTALLED AND ENABLED
IT16979 All Platforms INCORRECT OBJECTS SPECIFICATION IN CLIENT SCHEDULE WILL NOT CAUSE SCHEDULE TO FAIL.
IT16917 Windows x64
Linux x86
CLIENT CAN CRASH IF VMVSTORTRANSPORT IS NOT DEFINED AND A VM BACKUP ERROR OCCURS
IT16030 All Windows DSMAGENT CRASHES WHEN MICROSOFT EXCHANGE DATABASE BACKUPS ARE QUERIED

 


Interim fix 7.1.8.2 - available Feb 14, 2018 for all platforms

This interim fix contains the fixes described in these security bulletins:

 

 

APAR Platforms fixed Description
IT21068 All Windows THE 7.1.6.5 CLIENT ON WINDOWS DOES NOT RECOGNIZE SUBFILEBACKUP
AS A VALID OPTION WHEN DEFINED IN A CLIENT OPTION SET
IT21172 All Platforms DEDUBLICATION CACHE NOT RESTORED AUTOMATICALLY IN CASE OF FILE
INTEGRITY ERROR
IT21200 All Windows BACKUP OF SYSTEMSTATE CAN ERROR WITH ANS1228E/ANS4987E FOR 'BCD'  OBJECT IF 'BCD' IS IN LOWERCASE
IT21291 All Windows AUTHORITATIVE RESTORE OF A CLUSTER NODE USING "RESTORE
SYSTEMSTATE CLUSTERDB" COMMAND FAILS WITH ANS5189E
IT21983 All Windows IBM SPECTRUM PROTECT CLIENT CAN CRASH ON WINDOWS IF MICROSOFT
SYSTEM PARTITION HAS A PATH NAME EQUAL OR GREATHER THAN 49 CHARS
IT22038 All Platforms CLIENT MAY GIVE "RC 0" WHEN A FILE COULD NOT BE DELETED DURING
ARCHIVE PROCESSING WITH "-DELETEFILES" OPTION
IT22556 All Platforms ANS0361I ANR0480W ANR8218W WHEN USING PERFMONTCPSERVERADDRESS
IT22561 Linux x86
Windows x64
RESTORING A SINGLE DISK INTO AN EXISTING VM COMPLETES SUCCESSFUL
 BUT NO DATA IS RESTORED
IT22689 All Platforms UPGRADING BOTH CLIENT AND SERVER TO EITHER 718 OR 812 MAY RESULT IN SSL INITIALIZATION FAILURE WHEN USING MD5 TYPE CERTIFICATES
IT22707 All Windows ANS5250E ENCOUNTERED DURING 'RESTORE SYSTEMSTATE'
IN HARDLINKSWRITE
IT23237 Windows x64
Linux x86
PERFORMANCE DEGRADATION OF VMWARE BACKUPS AFTER UPGRADE TO DATA PROTECTION FOR VMWARE 7.1.8 OR 8.1.2
IT23515 All Platforms ANS2050E ERROR WITH PASSWORDACCESS=GENERATE OPTION
IT23977 Windows x64
Linux x86
SUCCESSFUL 'RESTORE VM' DESPITE SERVER STORAGE POOL ACCESS ERRORS ANS1314E
IT24006 All Windows ERROR ANS4174E RC=-1 WHEN TRAILING CHARACTER IN THE GUEST NAME
 IS '.' (PERIOD)
IT24008 Windows x64
Linux x86
VM RESTORE DOES NOT CLEAN UP TEMPORARY FILES AND DIRECTORIES

 

 


Interim fix 7.1.8.3 - available June 4, 2018 for all platforms

This interim fix contains the fixes described in this security bulletin:

 

APAR Platforms fixed Description
IT24148 All AIX
All Linux
IBM SPECTRUM PROTECT FOR SPACE MANAGEMENT CLIENT CAN ABORT
RECALLS AND RECYCLE THE RECALL DAEMON SERVICES
IT23216 All Platforms DSMC -FORCEFAILOVER=YES COMMAND DOES NOT HONOR REPLTCPPORT
CAUSING THE CONNECTION TO FAIL (ANS5216E)
IT23531 All AIX STOPPING THE FILEPATH DRIVER MAY CAUSE A SYSTEM CRASH
IT23846 Linux x86 WORLD WRITABLE DIRECTORIES AND FILES CAN CAUSE A DENIAL OF SERVICESECURITY INFORMATION
IT24678 All Windows "NO JRE FOUND. PLEASE INSTALL A JRE VERSION 1.7.0 OR ABOVE AND
TRY AGAIN." IS DISPLAYED AFTER UPGRADING CLIENT TO 7.1.8.2.
IT24684 All Platforms LEGACY SSL/TLS PROTOCOLS AND CIPHERS ARE ALLOWED
IT24796 Linux x86
Windows x64
VIRTUAL MACHINE BACKUP FAILING WITH "ANS2696E CONTROL OR DATA
FILES WERE FOUND" MESSAGE
IT25141 Linux x86 BACKUP HANGS WHEN NFSTIMEOUT CLIENT OPTION IS GREATER THAN ZERO AND DATA DESCRIPTOR IS LARGER THAN 1024

 

 

Interim fix 7.1.8.4 - available September 20, 2018

for Linux x86, Windows 32bit, and Windows 64bit

This interim fix contains the fixes described in this security bulletin:

APAR Platforms fixed Description
IT23984 Windows x64 ANS3122E / ANS3101E / ANS4446E ON RESTORE VM USING MOUNT OPTION
IT24661 All Windows ANS5056E SYSTEMSTATE BACKUP FAILURE ON PASSIVE CLUSTER NODE WITH CLIENTS V7.1.8+ AND V8.1.4+
IT25661

All Windows
Linux x86

3DES CIPHER UNEXPECTEDLY STILL ALLOWED WHEN SSLFIPSMODE IS SET
IT25714 Linux x86 ARCHIVING THE /DEV DIRECTORY AND SPECIFICALLY /DEV/WATCHDOG ON LINUX COULD TRIGGER A REBOOT OF THE SYSTEM
IT25837 All Windows
Linux x86
DSMCAD SESSIONS DO NOT CLOSE UNTIL DSMCAD IS STOPPED

 

 

 

Related information

Latest client and server downloads
Overview IBM Spectrum Protect Supported Operating Systems
Download 7.1.8 clients
Featured Documents for IBM Spectrum Protect

Cross reference information
Product Component Platform Version Edition
Tivoli Storage Manager Client

Document information

More support for: IBM Spectrum Protect

Component: Client

Software version: 7.1.8

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, iOS

Reference #: 2008798

Modified date: 12 November 2018


Translate this page: