IBM Support

Unable to view document upload screens in TRIRIGA

Technote (troubleshooting)


A navigation item whose Target is set to External URL and whose URL links directly to a folder no longer works. An error such as the following might occur: "An error occurred, please contact your system administrator: [MID-4077624314]."


The Java applet that uploaded documents based on the navigation item target in earlier TRIRIGA versions is deprecated due to security concerns. Most browsers no longer support Java applets. The applet upload function is replaced with an HTML5 upload function.

Resolving the problem

As a result of these changes, External URL navigation items that successfully uploaded documents via portals in earlier TRIRIGA versions to upload documents to a folder might no longer work. The document upload widget was redesigned to be used only in the context of either document manager or a record, not a portal.

Use Document Manager directly to upload documents.

Document information

More support for: IBM TRIRIGA Application Platform
IBM TRIRIGA Application Platform

Software version: 3.5.2, 3.5.3

Operating system(s): Platform Independent

Reference #: 2004880

Modified date: 04 December 2017