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TRIRIGA 3.5.1 BIRT report fails as no report can be found in the location it is stored

Technote (troubleshooting)


Problem(Abstract)

After upgrading to Platform 3.5.1 of IBM TRIRIGA, the BIRT reports throw a stack error and fail to run. When observing closely, there is an extra location root in front of the full qualified path (example: C:/tririga_install/userfiles/C:\tririga_install\userfiles\birt\resources\reportABC.rptdesign).

Cause

This is a code error in the platform. It was logged in the 3.5.1.1 product release notes under defect 229997.

Diagnosing the problem

  1. Login to TRIRIGA
  2. Go to Report Manager, System Reports
  3. Select a BIRT report and run it.

    The report should fail, printing in the screen a stack trace error.


*Server root was obfuscated.

Resolving the problem

This has been fixed in FixPack 1 for 3.5.1, available in IBM Fix Central.

Related information

IBM Fix Central - TRIRIGA 3.5.1 FixPacks
IBM TRIRIGA Relase Notes

Document information

More support for: IBM TRIRIGA Application Platform
IBM TRIRIGA Application Platform Runtime Engine

Software version: 3.5.1

Operating system(s): Platform Independent

Software edition: Edition Independent

Reference #: 1989591

Modified date: 26 August 2016