IBM Support

IBM Spectrum Protect™ Client 7.1.6 APARs and 7.1.6.x APARs

Technote (troubleshooting)


Problem(Abstract)

IBM Spectrum Protect™ Client APARs fixed in the IBM Tivoli Storage Manager (TSM) Version 7.1 client fix pack 6 (7.1.6) and fixed in 7.1.6.x client interim fixes

Symptom

Tip: Beginning with Version 7.1.3, IBM Tivoli Storage Manager is now IBM Spectrum Protect™. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.

Download page for the 7.1.6 clients:
http://www.ibm.com/support/docview.wss?uid=swg24042350

Download page for the 7.1.6.x interim fix clients:
http://www.ibm.com/support/docview.wss?uid=swg24042496

Latest client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415

Overview of client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309

The APAR'S in the tables below were fixed since the General Availability of the 7.1.4.4 client.
Note: Maintenance is cumulative.

Here are the APAR'S fixed in the 7.1.4 client (so the fixes are also included in 7.1.6):
http://www.ibm.com/support/docview.wss?uid=swg21970374


Resolving the problem

Fix pack 7.1.6

Interim Fix 7.1.6.2
Interim Fix 7.1.6.3
Interim Fix 7.1.6.4
Interim Fix 7.1.6.5
Interim Fix 7.1.6.6
Interim Fix 7.1.6.7

Fix pack 7.1.6.0
7.1.6-TIV-TSMBAC-FP0001

APAR Platforms fixed Description
All Unix/Linux
LINUX CLIENT AUTO DEPLOYMENT FAILS SILENTLY WHEN KSH IS NOT INSTALLED
Linux x86
EDITING THE CONFIGURATION WITH THE GUI MIGHT REMOVE VM CLIENT OPTIONS UNEXPECTEDLY
All Platforms
"DSMC AND DSMADMC" COPYRIGHT MESSAGE NOT TRANSLATED USING FRENCH, KOREAN OR JAPANESE LANGUAGE WITH 7.1.3.0 CLIENT 
Win x64
ANS4308E RC=4388 ON MICROSOFT HYPER-V GUEST BACKUP BECAUSE OF INCORRECT VHDX FILE SIZE 
All Windows
TIVOLI STORAGE MANAGER CLIENT SETUP WIZARD IGNORES WINDOWS EVENT LOGGING OPTION.
All Windows
EVENT ID 1000 ERROR MESSAGE ABOUT MSIEXEC.EXE IS DISPLAYED WHEN 6.4.2.1 (AND LATER 6.4.2.X OR 6.4.3.0) DSMC OR DSM IS EXECUTED.
All Platforms
HANG USING CLIENT SIDE DEDUPLICATION, ANS4037E OBJECT SKIPPED. SERIALIZATION=STATIC
Win x64
ANS1270E REPORTED UPON A CLIENT UPGRADE FROM V7.1.2.2 TO V7.1.3.0 AND LATER CLIENT VERSIONS.
Linux x86
Win x64
VMWARE SNAPSHOT NOT REMOVED AFTER BACKUP WHEN NBD IS NOT SPECIFIED 
Linux x86
Win x64
VM INSTANT RESTORE MIGHT FAIL WITH ANS14907E WHEN USING VSAN
Win x64
DATA PROTECTION FOR HYPER-V RESTORES GUEST WITH DYNAMIC MEMORY
ENABLED SETS DYNAMIC MEMORY MINIMUM TO 32MB
Linux x86
Win x64
FILE RESTORE GUI FAILS TO DRILL DOWN TO THE LINUX VM FILE SYSTEMS AFTER SUCCESSFULLY LOADING THE VM BACKUP
AIX (64)
All Linux
SNAPDIFF BACKUP OF NLS NAMED FILES CAN FAIL WITH ANS4005E ERROR PROCESSING '<FILENAME>' FILE NOT FOUND
All Windows
SYSTEMSTATE BACKUP FAILS ON PASSIVE CLUSTER NODE WITH ANS5056E
All Linux
All Windows
"LAN-FREE PATH FAILED" AND "MAXIMUM NUMBER OF THREADS EXCEEDED" MESSAGES DURING SUCCESSFUL VM BACKUP 
Linux x86
Win x64
ANS4174E RC=-1 AND ANS9913W ON 'BACKUP VM' WITH OPTION 'VMVSTOTRANSPORT' SET TO 'SAN'
All Windows
AUTOMATIC CLIENT DEPLOYMENT ON WINDOWS FAILS IF NODE REPLICATION WAS/IS ENABLED WITH ANS1036S AND ANS1038S 
AIX (64)
All Linux
CLIENT CRASH DURING SNAPDIFF INCREMENTAL BACKUPS 
All Windows
ANS4012E FOR SPARSE FILE OR FILE WITH REPARSE POINT WHEN SAVED WITH SKIPNTPERMISSION YES AND RESTORE WITH REPLACE=NO OR PROMPT 
All Unix/Linux
TIVOLI STORAGE MANAGER API INITIALIZATION CRASH WHEN MULTIPLE THREADS ACCESS THE PASSWORD FILE SIMULTANEOUSLY 
All Platforms
ANS5057E ERROR LOGGED IN CLIENT ERROR LOG LACKS THE SPECIFICATION OF A FILENAME. 
All Windows
SETTING SKIPNTSECURITYCRC OPTION FROM NO TO YES CAUSES A NEW FULL BACKUP FOR FILES ALREADY BACKED UP AND NOT CHANGED. 
All Windows
Linux x86
SUSE LINUX VERSION NOT DETECTED CORRECTLY DURING NODE VALIDATION IN TIVOLI DATA PROTECTION FOR VMWARE 
All Linux
RED HAT 7 NEW SYSTEMD FEATURE BREAKS DSMCAD AUTOSTART 
All Linux
INCREMENTAL BACKUP OF BTRFS '/' FILESYSTEM DOESN'T FIND ALL AVAILABLE OBJECTS. 
Linux x86
Win x64
RENAMED VM GUEST FILESPACES APPEAR IN THE CLIENT GUI 'RESTORE VM' WINDOW
Linux x86
Win x64
TIVOLI STORAGE MANAGER 7.1.4 B/A CLIENT MAY CRASH BACKING UP VMWARE OR HYPER-V MACHINES IF TRACE IS ACTIVE
Linux x86
Win x64
ANS4066W NOT GENERATING A RC=8 ON VM BACKUP STATISTICS REPORT 
All Windows
Linux x86
INCREMENTAL BACKUP OF A VM MAY FAIL AFTER ADDING RDM OR INDEPENDENT DISKS 
All Platforms
CLIENT RESTORE SKIPS FILES WITH NO ERRORS REPORTED IN FINAL STATISTICS. 
Linux x86
Win x64
"RESTORE VM" DOES NOT PUT THE GUEST WITH DISKS SPANNING DATASTORES IN THE EXPECTED LOCATIONS
All Platforms
CAD MANAGING SCHEDULED OPERATIONS IN POLLING MODE STILL OPENS AN INCOMING TCP/IP PORT. 
Linux x86
Win x64
IN-GUEST APPLICATION PROTECTION CAN FAIL WITH ANR9499W DURING "BACKUP VM" AFTER THE UPGRADE OF THE VMWARE ESXI HOST. 
All Windows
ANS5250E CREATEFILE() RETURNED '5' FOR MICROSOFT OFFLOAD COPY FOLDER ".COPY_OFFLOAD" AND FILE ".TOKENS" ON SNAPDIFF BACKUP
All Windows
Linux x86
FILE RESTORE SHOWS MOUNT POINT AS VOLUMEX NAME INSTEAD OF REAL MOUNT POINT. 
All Windows
ANS7900W MESSAGE HAS WRONG SEVERITY, SHOULD BE ANS7900I 
Linux x86
Win x64
TSM APPLICATION PROTECTION BACKUP LEAVES THE BACKUP TASK HANGING ON THE VCENTER AND NEVER TERMINATES. 
Linux x86
Win x64
ANS2330E ON UNFREEZE OF VSS WRITERS BECAUSE OF 10 SECOND TIME OUT EXCEEDED 
AIX
AUTOMATIC DEPLOYMENT OF 7.1.4.0 CLIENT ON AIX FAILS WITH GSKIT INSTALL FAILURE 
AIX (64)
Linux x86
Linux zSeries
FILESET SNAPSHOT BACKUP FAILS ON SOME FILES WITH 'FILE NOT FOUND' ERRORS. 


7.1.6.2 Interim Fix - available July 29 2016 for Linux x86 and Window x64

This interim fix contains the fix for IT15769, described in this flash:

APAR
Platforms Fixed Abstract
Linux x86
Win x64
AFTER UPGRADE OF B/A CLIENT, DP FOR VE TO 7.1.6. LANFREE BACKUP CAUSES B/A GUI, COMMAND LINE OR SCHEDULER SERVICE TO CRASH
Linux x86
Win x64
VIRTUAL MACHINE BACKUPS CAN REBIND INCORRECTLY AFTER UPGRADING TO 7.1.6.0



7.1.6.3 Interim Fix - available September 27 2016 for all platforms

This interim fix contains the fixes described in these security bulletins:

APAR
Platforms Fixed Abstract
All Platforms TIVOLI STORAGE MANAGER PASSWORD IS DISPLAYED IN APPLICATION TRACE OUTPUT
All Windows ANS1228E / ANS4987E FOR SYSTEMSTATEFILES.\EFI\MICROSOFT\BOOT\BCD AND .\EFI\MICROSOFT\BOOT\BCD.LOG
All Linux "BACKUP IMAGE" ON BTRFS FILEYSTEMS ON SLES 12 WILL FAIL WITH "ANS8058E THE SPECIFIED PATH IS A LINUX BTRFS SUBVOLUME"
Win x64 VM BACKUP USING APPLICATION PROTECTION DOES NOT HANDLE MICROSOFT EXCHANGE DATABASE MOUNT POINTS CORRECTLY
Linux x86
Win x64
ANS9365E RC 12 ON FUNCTION 'LISTFILESINGUEST' WHEN BACKING UP  NON-ENGLISH VSTORAGE BACKUP HOSTS
Win x64 RESTORE OF SQL OR EXCHANGE DATABASE FROM VMVSS BACKUP MAY MOUNT
AIX (64)
Linux x86
Linux zSeries
B/A CLIENT "ANS0361I OUT OF SEQUENCE VERB: VERB: 29" ERROR CAN OCCUR WHEN BACKING UP A SPACE MANAGED FILE SYSTEM
Linux x86
Win x64
ANS2330E AND ANS4174E RC=6511 ON APPLICATION PROTECTION VM BACKUP
Linux x86
Win x64
VM BACKUP WITH APPLICATION PROTECTION FAILS WHEN EXCLUDING DISK
AIX (64)
Linux x86
EXCESSIVE TIME_WAIT ON NETWORK SOCKETS
All Platforms AFTER UPGRADE OF B/A CLIENT, DP FOR VE TO 7.1.6. LANFREE BACKUP CAUSES B/A GUI, COMMAND LINE OR SCHEDULER SERVICE TO CRASH
All Platforms SCHEDULER IN REPLICATION FAILOVER NEVER RETURNS TO CHECK PRIMARY AVAILABILITY
AIX (64)
Linux x86
Linux zSeries
DSMC CAN CRASH USING "MEMORYEFFICIENTBACKUP DISKCACHEMETHOD"OPTION FOR A BACKUP OF A SPACE MANAGED FILESYSTEM
All Platforms HANDLE LEAK IN THE V7.1.6 CLIENT INSTRUMENTATION TRACING MAY RENDER LONG RUNNING CLIENT PROCESSES INOPERATIVE
All Platforms DSMC CRASH WHEN DSMINSTR.LOG RENAME
AIX (64) AIX SYSTEM CRASH MAY OCCUR WHEN THE FILEPATH DRIVER IS LOADED DURING FAILOVER



7.1.6.4 Interim Fix - available December 6, 2016 for AIX, Linux x86, Linux zSeries, and Windows

This interim fix contains the fixes described in this security bulletin:

APAR
Platforms Fixed Abstract
IT15989 AIX (64)
All Windows
Linux x86
BASE SNAPSHOT NOT REMOVED AFTER A FAILED SNAPDIFF BACKUP
IT16004 AIX (64)
All Windows
Linux x86
Linux zSeries
CLIENT CAN HANG DURING SCHEDULED BACKUP WHEN PROCESSING FILESPACE WITH MILLIONS OF OBJECTS (FILES AND DIRECTORIES)
IT16018 AIX (64)
All Windows
Linux x86
Linux zSeries
DSMC CRASH IN DCCBAPERFORMANCEMONITOR
IT16878 All Windows AUTOMATIC CLIENT DEPLOYMENT ON WINDOWS FAILS WITH ANS4206E AND ANS4298E
IT17091 All Linux
All Windows
VMVERIFYIFACTION OPTION IS NOT HONORED IF INTEGRITY PROBLEMS DETECTED WITH CTL OR BITMAP FILES DURING A VMWARE BACKUP.
IT17245 AIX (64)
Linux x86
Linux zSeries
SNAPDIFF BACKUP NOT POSSIBLE WITH ACTUAL=<VALUE> SET IN /ETC/EXPORTS


7.1.6.5 Interim Fix - available April 4, 2017 for all platforms

This interim fix contains the fixes described in these security bulletins:


APAR
Platforms Fixed Abstract
IT14842 AIX (64)
All Windows
Linux x86
"QUERY TOC" CAN FAIL USING "DSMADMC" WHEN OVER 1545 CHARACTERS IN A FILE'S FULL PATH
IT15936 Mac ANS5055E IS REPORTED WHEN CLIENT IS RUNNING IN AN UNSUPPORTED LOCALE
IT17092 AIX (64) AIX BACKUP-ARCHIVE CLIENT BUILDS ARE NOT PROPERLY SETTING THE MAXDATA FLAG TO ALLOW MORE THAN 256MB OF MEMORY TO BE USED.
IT17093 Win x64
Linux x86
INCORRECT SNAPSHOT TYPE AND MISSING LOG TRUNCATION FOR APPLICATION PROTECTED DATA AFTER SUCCESSFUL SNAPSHOT RETRY.
IT17123 AIX (64) TIVOLI STORAGE MANAGER CLIENT'S JOURNALING BACKUPS CAUSE FILESYSTEM LOCK CONDITION
IT17252 Win x64 RESTORE FROM VMVSS BACKUP MOUNT AN UNEXPECTED DISK PARTITION
IT17363 All Platforms INSTRUMENTATION LOG FILE DISPLAYS PASSWORD USED BY 'SETPASSWORD' CLIENT COMMAND
IT17409 All Platforms BACKUP HANGS WITH CLIENT ERRORS "ANS1017E / ANS0361I" AND
SERVER ERROR "ANR9999D_1559062718 SMADDSESSIONTOAFFINITYCLUSTER"
IT17683 Win x64 RESTORE FROM VMVSS BACKUP MAY FAIL WITH ANS1235E (RC114) IF LZ4COMPRESSION IS ENABLED
IT18134 Win x64 RESTORE OF SQL OR EXCHANGE DATABASE FROM VMVSS BACKUP MAY TERMINATE WITH ANS1086E DUE TO ISCSI MOUNT FAILURE
IT18643 Linux x86 LINUX FLR MAY FAIL WHEN THE GUEST OS CONTAINS THE SAME VG NAMES THE MOUNT PROXY ON RHEL 7.3
IT18678 Win x64 MICROSOFT HYPER-V BACKUP FAILS WITH ANS4169E AND ANS1228E
IT18885 All Linux DEPLOYMENT SCRIPT CAN INCORRECTLY IDENTIFY THE AVAILABLE DISKSPACE IF POSIXLY_CORRECT VARIABLE IS SET
IT19067 AIX 64bit
Linux x86
Linux zSeries
INCREMENTAL FILELIST BACKUP OF A IBM SPECTRUM SCALE FILESYSTEM WITH A SNAPSHOT DISPLAYS THE WRONG PATH FOR INSPECTED FILES.
IT19189 Win x64
Linux x86
SESSION HANG AND UNDELETED SNAPSHOTS IN PARALLEL 'BACKUP VM'
IT19355 All Platforms AFTER FIX FOR APAR IT14842 IN SOME CASES BUFFER IS CALCULATED INCORRECTLY
IT19605 Linux x86 VM RESTORE VIA DSMC FAILS TO RESTORE ALL DISKS EVEN WHEN RESTORE WAS SUCCESSFUL
IT19979 Win x64 APPLICATION PROTECTION FAILS WITH FAILED TO UNFREEZE ERROR
IT21429 Mac MACINTOSH BA CLIENT TREATS EXFAT FS AS HFS FS


7.1.6.6 Interim Fix - available May 24, 2017, for Macintosh

This interim fix contains the fixes described in this security bulletin:



7.1.6.7 Interim Fix - available July 31, 2017, for Macintosh

APAR
Platforms Fixed Abstract
IT18841 Mac UNEXPECTED "ANS4018E FILENAME TOO LONG" MESSAGE ON MAC
IT20029 Mac BA ON MACINTOSH SUPPORTS ONLY ENGLISH LOCALE
IT20286 Mac B/A CLIENT ON UNIX MAY USE A SYMBOLIC LINK TO PROVIDE NONPRIVILGED USERS ACCESS TO FILES THAT REQUIRE ROOT RIGHTS
IT21310 Mac RESTORE OF FILES WITH A SERIES OF NULL VALUES MAY BE CORRUPTED

Related information

Latest client and server
Overview of supported OS
Download 7.1.6 clients
Download page for the 7.1.6 interim fix clients
Featured Documents for Tivoli Storage Manager and IBM S


Cross reference information
Segment Product Component Platform Version Edition
Storage Management Tivoli Storage Manager

Document information

More support for: IBM Spectrum Protect
Client

Software version: 7.1.6

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, iOS

Reference #: 1985020

Modified date: 31 January 2018