IBM Support

Manual Declare not working in IBM Content Navigator (ICN) desktop

Technote (troubleshooting)


When manually declaring a document in ICN desktop, got "No file plan repositories are available for declaration." error.


In ICN Desktop, got below error:


File Plan Object Store repository information cannot be retrieved to ICN desktop.

Diagnosing the problem

1) Check IBM Enterprise Records (IER) plugin page, the FPOS repository is connected and enabled:

Resolving the problem

Make sure in the ICN desktop (eg, ROS is a custom desktop) configuration page, both ROS and FPOS repositories are added:

Document information

More support for: Enterprise Records

Software version: 5.2.0

Operating system(s): Platform Independent

Reference #: 1978545

Modified date: 07 December 2016