IBM Support

Unable to open a profile in FileNet Content Engine Configuration Manager User Interface (CMUI) on Redhat Linux 7.x

Technote (troubleshooting)


Problem(Abstract)

Unable to open a profile in FileNet Content Engine Configuration Manager User Interface (CMUI) on Redhat Linux 7.x.

Symptom

CMUI will javacore with the following in the javacore.txt

1XHEXCPCODE J9Generic_Signal_Number: 00000004
1XHEXCPCODE Signal_Number: 0000000B
1XHEXCPCODE Error_Value: 00000000
1XHEXCPCODE Signal_Code: 00000080
1XHEXCPCODE Handler1: F7169E6A
1XHEXCPCODE Handler2: F711400A
1XHEXCPCODE InaccessibleAddress: 00000000
NULL
1XHEXCPMODULE Module: /lib/libcairo.so.2
1XHEXCPMODULE Module_base_address: D5436000


Cause

"adwaita-gtk2-theme" (32 and 64 bit) and "adwaita-gtk3-theme" 64 bit libraries were missing.

Resolving the problem

Install the missing libraries "adwaita-gtk2-theme" (32 and 64 bit) and "adwaita-gtk3-theme" 64 bit. Please contact RedHat to obtain the missing libraries.

Document information

More support for: FileNet Content Manager
Content Engine

Software version: 5.2.1, 5.2.1.7, 5.5.0

Operating system(s): Linux

Reference #: 1978390

Modified date: 07 March 2016