IBM Support

IBM Spectrum Protect™ Client 7.1.3 APARs and 7.1.3.x APARs

Technote (troubleshooting)


Problem(Abstract)

IBM Spectrum Protect™ Client APARs fixed in the IBM Tivoli Storage Manager (TSM) Version 7.1 client fix pack 3 (7.1.3) and fixed in 7.1.3.x client interim fixes

Symptom

Tip: Beginning with Version 7.1.3, IBM Tivoli Storage Manager is now IBM Spectrum Protect™. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.

Download page for the 7.1.3 clients:
http://www.ibm.com/support/docview.wss?uid=swg24040232

Download page for the 7.1.3.x interim fix clients:
http://www.ibm.com/support/docview.wss?uid=swg24041143

Latest client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415

Overview of client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309

The APARs in the tables below were fixed since the General Availability of the 7.1.2 client.
Note: Maintenance is cumulative.
Here are the APARs fixed in the 7.1.2 client (so the fixes are also included in 7.1.3):
http://www.ibm.com/support/docview.wss?uid=swg21684070


Resolving the problem

Fix pack 7.1.3
Interim Fix 7.1.3.1
Interim Fix 7.1.3.2


Fix pack 7.1.3.0
7.1.3-TIV-TSMBAC-FP0001

APAR Platforms fixed Description
IT03384 All Platforms "-COMMADELIMITED" AND "-TABDELIMITED" DSMADMC OPTIONS MIGHT PRODUCE OUTPUT WITH STRINGS UNEXPECTEDLY CONCATENATED
IT04870 Linux x86
Windows x64
ANS2435E AND ANS2436E EXTENDED INFORMATION REFER ONLY TO FBSXXXXX MESSAGES
IT05016 All Windows INSTALL MESSAGE: THE INSTALLATION OF MICROSOFT VISUAL C++ 2012 SU1 REDISTRIBUTABLE PACKAGE (X64) APPEARS TO HAVE FAILED
IT06187 All Windows 7.1.1.1 AUTODEPLOY PACKAGE ATTEMPTS TO INSTALL 7.1.1.0 AND FAILS WHEN THE PACKAGE IS NOT FOUND
IT06411 All Platforms CLIENT NODES WITH INTEL CORE I3/I5/I7/I9 PROCESSORS ARE NOT CORRECTLY CLASSIFIED FOR PVU MATCHING
IT06513 Windows x64 HYPER-V BACKUP CAN END WITH ANS9301E FULL VM BACKUP OF VIRTUAL MACHINE 'VMNAME' FAILED WITH RC 109.
IT06643 All Platforms SCHEDULED CLIENT BACKUPS MISSED AFTER BACKUP FAILURE WITH ANS1369E DUE TO SESSION TERMINATED FOR EXCEEDING IDLETIMEOUT
IT06707 Linux x86
Windows x64
ANS9365E VMWARE VSTORAGE API ERROR WHEN PERFORMING BACKUP OF VM
IT06747 Linux x86
Windows x64
ANS3112E AND ANS3101E RC 6807 ANS3174E RC 6841 WHEN PERFORMING MOUNT VIA VE GUI
IT06803 Win x64 7.1 WINDOWS CLIENT CRASHES DURING BACKUP DUE TO PRESENCE OF INCOMPATIBLE HSM CLIENT
IT06932 All Windows PRE OR POST SCHEDULE COMMANDS WITH DOUBLE QUOTES INCLUDED WILL FAIL WITH ERROR 1
IT06965 All Windows 7.1.1.X TIVOLI STORAGE MANAGER CLIENT BACKUP OF WINDOWS 4.1 GPFS FILE SYSTEM FAILS WITH RC 126
IT07090 All Unix/Linux RETRIEVE THROUGH GUI RUN AS ROOT DOES NOT DISPLAY NON-ROOT OWNED ARCHIVED OBJECTS.
IT07118 All Unix/Linux "SNAPSHOTCACHESIZE" OPTION IGNORED WHEN USED IN CONJUNCTION WITH "INCLUDE.IMAGE" FOR UNIX CLIENTS
IT07267 All Platforms ANR9999D_3880573038 SMADDSESSIONTOAFFINITYCLUSTER, ANS1029E MAY
ISSUED ON PROXY NODE SESSIONS
IT07312 All Windows TIVOLIS  STORAGE MANAGER CLIENT DOES NOT RESTORE EMPTY AUDIT ENTRIES (SACL).
IT07589 Linux x86
Windows x64
INCLUDE/ EXCLUDE STATEMENTS ARE NOT CONSIDER WHEN CHECKING FOR
RDM/INDEPENDENT/MAXDISKSIZE DISK IN V7.1
IT07592 Linux x86
Windows x64
APPLICATION PROTECTION FOR SQL SERVER 2008 R2 APPEARS NOT TO BE AVAILABLE IN QUERY VM COMMAND
IT07640 All Platforms TIVOLI STORAGE MANAGER CLIENT GUI HANGS WHEN PERFORMING A SEARCH AND ENCOUNTERING A MULTIBYTE CHARACTER
IT07673 Windows x64
Linux x86
TIVOLI STORAGE MANAGER FOR VE WITH LANFREE CLI EXPERIENCE ANS1025E(RC137) SESSION REJECTED:AUTHENTICATION FAILURE
IT07679 Windows x64 VIRTUAL MACHINE BACKUP FAILS WITH ANS0344E, BACKUP PROCESS REMAINS DUE TO LOOP OCCURRING AFTER ERROR
IT07889 All Platforms DSMADMC MIGHT SEE A 1 SECOND DELAY IN TERMINATION CLEANUP ROUTINES
IT07908 Linux x86 LINUX MOUNT OF VMWARE SNAPSHOT TIMES OUT ON RHEL 6.6
IT07960 Linux x86
Windows x64
SERVER 7.1 SUMMARY_EXTENDED TABLE SHOWS 0 BYTES FOR 6.4 CLIENTS
IT08013 All Platforms NUMBER OF BYTES INSPECTED CALCULATED AND DISPLAYED INCORRECTLY WITHIN THE CLIENT SUMMARY STATISTICS FOR UNIX AND LINUX SYSTEMS
IT08139 Windows x64
Linux x86
COMMA WITH A BLANK IN VMLIST CAUSES MORE VMS TO BE BACKED UP THAN EXPECTED.
IT08241 Linux x86 TIVOLI STORAGE MANAGER CLIENT ON LINUX CLAIMS TO PROVIDE SYSTEM LIBRARIES
IT08345 Windows x64 NON-VM BACKUP LISTED UNDER OP CENTER'S VIRTUAL MACHINES SUMMARY
IT08418 Linux x86
Windows x64
VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=FULL OR -MODE=INCR BACKUPS
IT08430 Linux x86 PERMISSION DENIED ERROR AFTER SNAPSHOT MOUNT WITH NFS EXPORT.
IT08462 All Platforms NOT ABLE TO USE THE TSM WEB CLIENT HELP WHEN USING THE CHROME BROWSER.
IT08476 All Linux BACKUP-ARCHIVE CLIENT REMOVES 'LNX:' PREFIX FROM NODE'S 'CLIENT OS NAME'
IT08488 Win x64 BACKUP FAILS IF EXCEEDS THE MAXIMUM NUMBER OF MOUNT POINTS ON THE TSM SERVER WITH TDP FOR HYPERV RUNNING ON WINDOWS 2012R2.
IT08489 Solaris IMAGE BACKUP WILL FAIL ON TIVOLI STORAGE MANAGER (TSM) SOLARIS SPARC CLIENT WHEN LOCAL ENABLEDEDUPCACHE OPTION IS USED
IT08493 All Unix/Linux CLIENT DEPLOYMENT REPORTS FAILURE ANS4016E WHILE THE UPGRADE IS CORRECTLY DONE AT THE END. THIS ONLY HAPPENS WITH CAD SCHEDULE
IT08500 All Linux BACKSPACE KEY DOES NOT WORK IN TSM LINUX CLIENT COMMAND LINE
IT08502 All Platforms API CLIENT MAY CAUSE APPLICATION CRASH WITH CORE WHEN THE API IS INITIALIZED MULTIPLE TIMES CONSECUTIVELY
IT08517 All Platforms BACKUP FAILS WHEN PROCESSING FILENAMES CONTAINING STRANGE CHARACTERS.
IT08519 All Platforms TIVOLI STORAGE MANAGER  BACKUP ARCHIVE CLIENT WILL DISPLAY A MISLEADING MESSAGE DURING AN IMAGE BACKUP.
IT08574 Windows x64 DP for VMware cannot skip or report an error during VM backup with a bad Exchange DB. Later DP/FCM Exchange restores fail
IT08576 All Windows DP/FCM backup queries performed during DP for VMware application protection backups do not show all backup types
IT08578 All Windows Error caused by DP/FCM query 'tdpexcc query tsm' during DP for for VMware application protection backup
IT08651 Linux x86 TIVOLI STORAGE MANAGER CLIENT CANNOT LOAD GSKIT LIBRARY FUNCTIONS ON UBUNTU AFTER INSTALLATION
IT08652 Linux x86 THE SCRIPT USED TO START THE TIVOLI STORAGE MANAGER CLIENT COMPONENT DSMCAD REFUSES TO START THE DAEMON ON UBUNTU
IT08685 Windows x64 HYPER-V INCREMENTAL FOREVER BACKUPS FAIL IF VIRTUAL MACHINE
STATE IS PAUSED ON WINDOWS SERVER 2012
IT08705 All Platforms 7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP MESSAGE, ANS3004E IN DSMERROR.LOG
IT08733 Solaris "QUERY NODE F=D" FOR SOLARIS X86 DISPLAYS WRONG CLIENT PROCESSOR ARCHITECTURE SPARC64
IT08769 All Windows SKIPNTSECURITYCRC OPTION IS NOT HONORED
IT08801 All Unix/Linux ANS2042W APPEARS IF MOUNT POINT INCLUDES SYMBOLIC LINK IN INCREMENTAL BACKUP
IT08831 Linux x86 SNAPDIFF BACKUP REPORTS ANS5250E ERROR FOR 'BIND MOUNT POINTS' THAT LEADS TO FILE SYSTEM NOT READY ERROR
IT08842 All Linux DIRECTORIES/FILES ARE SKIPPED ON INCREMENTAL BACKUP WHEN SUBVOLUME IS A DIRECTORY ONLY IN A BTRFS FILE SYSTEM
IT08957 All Unix/Linux DOUBLE SLASH "//" DISPLAYED WHEN PROMPTED FOR ENCRYPTION KEY BY TIVOLI STORAGE MANAGER CLIENT
IT08984 Windows x64 Backup/Archive client fails on stub file if HSM for Windows client node name has changed to upper or lower case characters 
IT09026 Linux x86
Windows x64
RESTORE VERIFYVMIFSNAP' MESSAGE WITH ANS4015E RC 115 FOR AD PROTECTED VM GUESTS
IT09054 Windows x64 VSS SNAPSHOTS NOT DELETED AFTER HYPER-V INCREMENTAL BACKUP
IT09070 All Windows QUERY BACKUP OR RESTORE OF DIRECTORY CONTAINING "{ }" FAILS WITH ANS1084E
IT09184 Windows x64 ANS9308E MESSAGE WHILE "BACKUP VM *" FOR HYPER-V VM
IT09277 Windows x64
Linux x86
ANS3108W MESSAGE WHILE MOUNTING VIRTUAL MACHINE BACKUP.
IT09292 All Platforms WHEN CONFIGURED FOR BOTH DEDUPLICATION AND FAILOVER, AND THE PRIMARY SERVER BECOMES UNAVAILABLE, THE CLIENT MAY FAILOVER.
IT09539 AIX
HP-UX
All Linux
Solaris SPARC
Windows x64
LAN-FREE BACKUP MIGHT FAIL WITH OPTION VALIDATEPROTOCOL SET TO ALL
IT09556 All Platforms PROXY RESTORES OF CLIENT ENCRYPTED DATA CAN SKIP FILES WITH ANS4020E DISPLAYED
IT09631 All Platforms BACKUP IMAGE MAY BE BOUND TO DEFAULT MGMT CLASS REGARDLESS OF "INCLUDE.IMAGE" BEING SPECIFIED
IT09694 AIX
All Windows
Linux x86
SNAPSHOT DIFFERENTIAL BACKUP NOT YET SUPPORTED WITH ONTAP 8.3 CLUSTER MODE
IT10370 All Unix/Linux IT07090 IS JUST PARTIALLY FIXED. 

Interim Fix 7.1.3.1 - All platforms, available 29 October 2015

This interim fix contains the fix for IT11994, described in this flash: http://www.ibm.com/support/docview.wss?uid=swg21966336
APAR Platforms fixed Description
IT10464 Windows x32
Windows x64
SQL DATABASE LEVEL RESTORES OF AN APPLICATION PROTECTION ENABLED VM FAILS TO RESTORE THE SQL DB BUT REPORTS SUCCESS VIA THE GUI
IT10674 All platforms LARGE NUMBER OF INCLUDE.COMPRESSION OR EXCLUDE.COMPRESSION STATEMENTS CAN SUBSTANTIALLY INCREASE TIME TO SCAN A FILE SYSTEM
IT11153 All platforms TSM API RUNS OUT OF FILE HANDLES DURING LONG RUNNING PROCESSES
IT11994 All platforms SOME TSM CLIENT DEDUP FILE BACKUPS CAN BE UNRECOVERABLE IF SERVER POOL RUNS OUT OF STORAGE


Interim Fix 7.1.3.2 - Linux x86, Windows x32, Windows x64, and Macintosh; available 20 November 2015
This level supports Windows 10 (except Mobile edition) and Mac 10.11.

APAR Platforms fixed Description
IT09747 Linux x86 VM BACKUPS CAN FAIL WITH ANS4174E & ANS1907E EVEN WHEN USING "TESTFLAG GLTEMPNAMECLEANUP" ON LINUX DATAMOVERS.
IT09752 Mac MAC DSMJ ANS0267E INVALID COMMAND LINE OPTION/VALUE: '-PSN_0_114716'
IT10050 Windows x64 TESTFLAG VMRESTORE_FORCE_THIN DOES NOT WORK FOR EAGER ZEROED DISKS WHEN DOING RESTORE VM
IT10329 Linux x86
Windows x64
RARE RACE CONDITION CAUSES CLIENT CRASH DURING VMWARE VM BACKUPS
IT10969 Windows x32
Windows x64
TSM CLIENT OPERATIONS IN WINDOWS 10 ENVIRONMENTS TERMINATE WITH ANS1593E WHEN SSL IS CONFIGURED BETWEEN CLIENT AND SERVER
IT11080 Windows x64 RESTORING HYPER-V VM TO DIFFERENT HOST CAN TERMINATE WITH ANS4311E RC=7131

Related information

Latest SP client and server downloads:
Overview of SP client and server system requirements:
Download 7.1.3 clients:

Document information

More support for: Tivoli Storage Manager
Client

Software version: 7.1

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, iOS

Reference #: 1882976

Modified date: 20 November 2015