IBM Support

"Subtractive" install of snapshot view support

Troubleshooting


Problem

A "subtractive" install of snapshot view support renders client unusable.

Symptom

The problem is created by this scenario:

  1. Install the following components:
    • ClearCase foundation
    • Dynamic views
    • Local views and VOBs.
  2. Modify the installation to remove these components:
    • Dynamic views
    • Local views and VOBs.

Result: error messages are displayed and the ClearCase client is rendered unusable.

Resolving The Problem

The scenario implies an intention first to install support for dynamic views, and then to modify the installation to support snapshot views only. To recover from this problem and install support for snapshot views only:

  1. Remove all ClearCase components.
  2. Reboot the machine.
  3. Install ClearCase foundation only.

Document information

More support for: Rational ClearCase

Component: Installation

Software version: 8.0.1, 8.0.1.1, 8.0.1.2, 8.0.1.3, 8.0.1.4, 8.0.1.5, 8.0.1.6, 8.0.1.7, 8.0.1.8, 8.0.1.9, 8.0.1.10, 8.0.1.11, 8.0.1.12, 8.0.1.13, 8.0.1.14, 8.0.1.15, 8.0.1.16, 8.0.1.17, 8.0.1.18, 8.0.1.19, 8.0.1.20, 8.0.1.21, 9.0, 9.0.0.1, 9.0.0.2, 9.0.0.3, 9.0.0.4, 9.0.0.5, 9.0.0.6, 9.0.1, 9.0.1.1, 9.0.1.2, 9.0.1.3, 9.0.1.4, 9.0.1.5, 9.0.1.6, 9.0.1.7

Operating system(s): Windows

Reference #: 1698358

Modified date: 20 June 2019