Disabling Find New Items at startup
How do you disable the Find New Items function for each new session?
The New Items feature finds records in the startup query that have been modified since the current user's last log-on. To do this, the last log-on time and startup query results are saved as a user preference. This operation increases load on the server and may impair performance.
As a ClearQuest administrator, open Site Administration -> Site Configuration, navigate to Application Options tab, check Disable Find New Items at Startup check box.
This operation does not require the ClearQuest web server to be restarted. It will take effect for all new user log-ons.