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PureData Systems for Analytics - MTM warning on IDAA Systems

Technote (troubleshooting)


Problem(Abstract)

An IDAA Accelerator generates warning messages from the PureData System for Analytics

Symptom

Following warning message is received on the IDAA accelerator.

843 MTM(s) : MTM has not been set + NzId : + NZ Owner :
nz + OS : Red Hat

There is actually nothing wrong, but nzhealthcheck sends the alert to IDAA


Cause

The problem is in the parsing/processing of the nzhealthcheck output.

Environment

IDAA Accelerator

Diagnosing the problem

IDAA Accelerator will receive alerts from the PureData System for Analytics

Resolving the problem

The issue can be resolved by installing V4 PTF3 on the IDAA System



To install the fix a PMR will need to be opened with IDAA support team and they will assist with this procedure.

Document information

More support for: PureData System for Analytics
Database

Software version: 1.0.0

Operating system(s): Platform Independent

Reference #: 1687909

Modified date: 06 October 2016