IBM Support

TSM Client APARs fixed in 7.1.2 and 7.1.2.x

Technote (troubleshooting)


Problem(Abstract)

IBM Tivoli Storage Manager (TSM) APARs fixed in TSM Version 7.1 client fix pack 2 (7.1.2) and fixed in 7.1.2.x interim fixes
7.1.2-TIV-TSMBAC-FP0002 7.1.2-TIV-TSMBAC-IF00xx

Symptom

Download page for the 7.1.2 clients:
http://www.ibm.com/support/docview.wss?uid=swg24039740

Download page for the 7.1.2.x interim fix clients:
http://www.ibm.com/support/docview.wss?uid=swg24040051

Latest TSM client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415

Overview of TSM client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309

The APARs in the table below were fixed since the General Availability of the 7.1.1 client.
Note: Maintenance is cumulative.
Here are the APARs fixed in the 7.1.1 client (so the fixes are also included in 7.1.2):
http://www.ibm.com/support/docview.wss?uid=swg21667934


Resolving the problem

Fix pack 7.1.2
Interim fix 7.1.2.1
Interim fix 7.1.2.2
Interim fix 7.1.2.3


Fix pack 7.1.2.0
7.1.2-TIV-TSMBAC-FP0001

Scenario Platforms fixted Description
IT00935 All Windows ANS9999E NTRC.CPP WIN32 RC 4392 INVALID DATA IN THE REPARSE POINT BUFFER
IT01219 All Platforms INCORRECT VALUE DISPLAYED FOR NETWORK DATA TRANSFER RATE OF BACKUP SUMMARY DATA
IT01824 All Windows INCREASED LOAD TIME FOR LOCAL SNAPSHOT MANAGER REPOSITORY ENTRIES
IT01864 All Unix/Linux
All Windows
TIVOLI STORAGE MANAGER CLIENT JAVA GRAPHICAL USER INTERFACE SHOWS INCORRECT CONTENTS FOR BACKUPSETS
IT01943 Linux x86
Windows x64
UNABLE TO RESTORE VM IF SPECIFYING INDIVIDUAL DISK AND ORIGINAL DATACENTER DOES NOT EXIST
IT02227 Windows x64 EXCHANGE BACKUP MAY FAIL DURING INTEGRITY CHECK WITH ANS1086E (RC104)
IT02276 All Platforms THE PASSWORD FILE TSM.PWD MIGHT GET DELETED WHEN MULTIPLE SESSIONS TRY TO UPDATE PASSWORD AT THE SAME TIME
IT02493 All Platforms CLIENT OPTION "USEREPLICATIONFAILOVER NO" MAY NOT HONORED
IT03221 Windows x64
Linux x86
ANS1746E ERROR ON 'RESTORE VM' WHEN NO LUN CONNECTION IS AVAILABLE FOR PRDM DISKS
IT03273 AIX
All Windows
Linux x86
ANS1626E UNEXPECTED ERROR DURING SNAPDIFF CHANGELOG DATABASE INITIALIZATION
IT03300 All Windows SYSTEMSTATE RESTORE FAILS IF USING TESTFLAG REPLACEROSHORTNAME REMOVESHORTDIRNAMEONCREATE
IT03439 Windows x64 REMOTE UNMOUNT WITHOUT /REMOTE OPTIONS CAN LEAVE A SNAPSHOT IN AN INCONSISTENT MOUNT STATE
IT03524 Linux x86
All Windows
TIVOLI STORAGE MANAGER B/A CLIENT MAY NOT DETECT TIMEOUT OF OPERATIONS FOR THE TARGET VIRTUAL MACHINE.
IT03566 Linux x86
All Windows
CLIENT CAN CRASH WHEN APPLICATION PROTECTION IS ENABLED AND NO APPLICATION TO PROTECT
IT03613 AIX
All Linux
SUBDIRECTORIES OF MOUNTED CIFS VOLUME SILENTLY SKIPPED BY BACKUP
IT03636 Linux x86
All Windows
RESTORE VM TO ALTERNATE VIRTUAL ENVIRONMENT DOES NOT USE AVAILABLE NETWORKS
IT03665 AIX TSM INSTALLS AN OLD VERSION OF XLSMP.RTE FOR THE AIX CLIENT.
IT03775 All Unix/Linux CLIENT COMMAND OUTPUT WRAPS AT THE 80TH CHARACTER WHEN THE OUTPUT IS PIPED UNDER A AIX KSH93 SHELL.
IT03810 All Windows ANS1228E / ANS4987E FOR SYSTEMSTATE FILES
.\EFI\MICROSOFT\BOOT\BCD AND .\EFI\MICROSOFT\BOOT\BCD.LOG
IT04015 All Platforms THE ELAPSED PROCESSING TIME IN TSM CLIENT GUI WILL CHANGE TO 00:00:00
IT04057 All Platforms ANS1149E MESSAGE AND DOMAIN OPTION NEED CLARIFICATION.
IT04073 Linux x86
All Windows
RESTORE VM' ERROR ANS9365E WITH API RETURN CODE 3 FOR ACTIVE DIRECTORY DOMAIN CONTROLLER PROTECTED VM GUESTS
IT04082 All Windows RARE HANG MAY OCCUR DURING VERY LARGE BACKUP WITH BACKUP-ARCHIVE CLIENT WHEN CLIENT-SIDE DEDUP IS ENABLED
IT04115 All Platforms LARGE RESTORE USING BACKUP-ARCHIVE CLIENT GUI MAY HANG
IT04140 All Unix/Linux TSM UNIX AND LINUX CLIENT LOCAL ESCALATION OF PRIVILEGE SECURITY VULNERABILITY
IT04232 All Windows WINDOWS CLUSTER FAILOVER HANGS AT 'OFFLINE PENDING' IF DSMAGENT IS RUNNING
IT04325 Linux x86 MOUNT OPERATION OF A LINUX VM FOR FILE LEVEL RESTOR FAILS TO FIND NEWLY ATTACHED DEVICES ON SLOW LINUX MOUNT PROXY MACHINE.
IT04330 Linux x86
All Windows
INCORRECT STATUS RETURN CODE SENT FROM "BACKUP/RESTORE VM"
IT04355 All Windows AUTOMATIC DEPLOYMENT PACKAGE IS MISSING THE MICROSOFT VISUAL C++ 2010 REDISTRIBUTABLE PACKAGE
IT04403 All Windows CLIENT BACKUP REPORTS ANS1151E '\\XXXXX\O$' IS NOT A CLUSTER DISK WHEN USING ADD-ON CLUSTER SOFTWARE.
IT04418 All Platforms "TOTAL NUMBER OF OBJECTS ENCRYPTED" AND "DATA ENCRYPTION TYPE" ARE MISSING FROM THE RESULTING DSMINSTR.REPORT.* FILES
IT04441 All Windows ANS5250E and ANS1449W generated when deleting VSS Local Backup with FlashCopy Manager on Windows
IT04453 All Windows OUT OF SPACE CONDITION CAN RESULT IN CORRUPTION OF FLASHCOPY MANAGER DATABASE
IT04465 All Windows FLASHCOPY MANAGER FILE SYSTEM BACKUPS WITH BACKUP DESTINATION TO TSM RESULTS IN SOME OBJECTS BEING BOUND TO DEFAULT MANAGEMENT
IT04613 Windows x64 ANS1086E (RC104) FILE NOT FOUND ON SQL DB RESTORE FROM VMVSS BACKUP IMAGE
IT04620 All Windows IMAGE BACKUP MESSAGE ANS1019E ON WRITE PROTECTED DISKS
IT04672 All Windows
Linux x86
MESSAGES ANS0278S, ANS0266I, AND ANS1315W ARE UNCLEAR IN THE CONTEXT OF VM BACKUPS.
IT04713 Linux x86 TIVOLI DATA PROTECTION FOR VMWARE PLUG-IN GUI MOUNT OF LINUX GUEST DOES NOT MOUNT ALL LINUX VOLUMES
IT04715 Linux x86
Windows x64
TSM FOR VE FILE LEVEL RESTORE CLEAN UP MAY HANG FOR BTRFS
IT04803 All Windows
Mac
DELETED CLIENT FILES ARE STILL MARKED AS ACTIVE ON THE SERVER
IT04810 Windows x64
Linux x86
FULL BACKUP INSTEAD OF INCREMENTAL WHEN NFS DISK IS USED IN TIVOLI STORAGE MANAGER FOR VIRTUAL ENVIRONMENT
IT04831 Windows x64 DATA PROTECTION FOR HYPER-V INCREMENTAL FOREVER BACKUPS MIGHT BE CORRUPTED
IT04872 AIX IC93988 IS STILL BROKEN IN 7.1.1 ON THE UPGRADE PATH
IT04874 All Windows MESSAGE ANS5257E NEEDS ADDED EXPLANATION
IT04959 All Windows
Linux x86
CLIENT CRASH ON PARALLEL 'BACKUP VM' JOB
IT05014 All Platforms CLIENT MAY CRASH DURING CLIENT-SIDE DEDUPLICATION BACKUP WITH DEDUP-CACHE ENABLED
IT05046 All Platforms INCREMENTAL FILE BACKUP ENDS WITH RETURN CODE 12 BUT NO OTHER ERROR OR WARNING MESSAGES IN SOME "OUT OF MEMORY" CONDITIONS
IT05080 Mac The 7.1.1 Mac client will support Mac OS X 10.10. However, the OS level will still show as 10.9 in Query Node
IT05174 All Platforms DSMC PROCESS CRASHES IN OUT OF MEMORY CONDITION DURING INCREMENTAL BACKUP
IT05237 All Windows
Linux x86
CRASH ON RESTORE VM DUE TO MEMORY CORRUPTION.
IT05265 All Windows
Linux x86
"BACKUP VM" MAY FAIL TO PASS THE DISK VERIFICATION CHECK WITH ERRORS ANS9921E/ANS9919E
IT05355 Linux x86
Windows x64
RESTORE OF A VM GUEST FROM PERIODIC INCREMENTAL BACKUP USING THE GUI CREATES AN EMPTY VM
IT05356 AIX AUTOMATIC DEPLOYMENT upgrade failing on AIX if not all optional client components already installed
IT05413 All Windows SYSTEMSTATE RESTORE FAILS WITH ANS1030E
IT05420 All Unix/Linux LARGE FILELIST RESTORE/RETRIEVE SHOWS BAD PERFORMANCE FOR MULTILINKED OBJECTS.
IT05494 All Linux;
All Windows
RESTORE VM FAILS WHEN RESTORING TO A DATACENTER THAT RESIDES IN A FOLDER WITH THE SAME NAME
IT05514 All Platforms CLIENT SESSION INITIALIZATION PERFORMS SLOWER AT TIVOLI STORAGE MANAGER CLIENT LEVELS ABOVE VERSION 6.2
IT05597 All Windows
Linux x86
ANS9365E AND API MESSAGE "A SPECIFIED PARAMETER WAS NOT CORRECT" ABOUT EXTRA KEY "GUESTINFO.VF.WS.CLIENTLICENSESTATE"
IT05654 All Platforms ANS2042W APPEARS IF MOUNT POINT INCLUDES SYMBOLIC LINK
IT05675 All Windows
Linux x86
CLIENT CRASH IN "RESTORE VERIFYVMIFSNAP" COMMAND ON PARTIALLY REPLICATED DATA
IT05679 All Windows
Linux x86
CLIENT CAN CRASH AFTER ERROR ANS1717E
IT05713 Linux x86 TSM LINUX X86_64 CLIENT LOCAL ESCALATION OF PRIVILEGE VULNERABILITY DUE TO ARBITRARY DSO LOAD
IT05734 Windows x64 DATA PROTECTION FOR HYPER-V INCREMENTAL FOREVER BACKUPS MIGHT BE CORRUPTED
IT05777 Linux x86
All Windows
BACKUP VM DOES NOT PROCESS INCLUDE.VMDISK/EXCLUDE.VMDISK
STATEMENTS WHEN THE VM NAME CONTAINS WILD CARD CHARACTERS
IT05899 All Windows IN WINDOWS 2012 FAILOVER CLUSTER VSS INSTANT RESTORE LOGS ANS3402W IOCTL_DISK_GET_CLUSTER_INFO FAILED RC=998 AND ANS5250E
IT06063 All Windows NEGATIVE "PCT_UTIL" REPORTED FOR FILESPACE ON SERVER BECAUSE OF WRONG ESTIMATION BY CLIENT
IT06157 All Windows TIVOLI STORAGE MANAGER CLIENT SYSTEM STATE BACKUP FAILS WITH ANS0361I
IT06199 All Platforms TSM API CODE RELATED TO SHARED MEMORY DOES NOT SEND BACK CORRECT RC
IT06211 All Windows
Linux x86
ANS0324E (RC34) PARTIALOBJLENGTH VALUE REPORTED ON VM RESTORE
IT06277 All Platforms "TOTAL NUMBER OF BYTES PROCESSED" VALUE IS INCORRECT WITH DEDUPLICATION AND COMPRESSION ENABLED
IT06310 All Windows
Linux x86
RESTORING A VM WITH THE -PITDATE OPTION DOES NOT RESTORE INCREMENTAL BACKUPS
IT06312 All Windows
Linux x86
ANS3126E "NODE NOT FOUND" ON MOUNT OPERATION USING A LINUX PROXY NODE
IT06402 All Windows
Linux x86
RESTORE VM USING TESTFLAG VMRESTORE_INCVMDKSIZE CAUSES DSMAGENT CRASH
IT06479 All Platforms TIVOLI STORAGE MANAGER CLIENT MAY CRASH WITH ACCESS VIOLATION C0000005
IT06598 All Windows
Linux x86
VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=IFFULL OR -MODE=IFINCR BACKUPS
IT06649 All Windows "FILE NAME WARNING" POPUP MESSAGE DURING WINDOWS CLIENTS REBOOT AFTER HAVING USED RESTORE IMAGE FUNCTION VIA GRAPHICAL INTERFACE
IT06894 All Windows CLUSTERDISKONLY NO OPTION MAY CAUSE SLOW BACKUP/ARCHIVE CLIENT STARTUP ON MICROSOFT WINDOWS CLUSTER
IT06909 Mac DSMCAD FAILS TO START DURING REBOOT WITH "INSECURE STARTUP ITEM DISABLED" MESSAGE AFTER A CLIENT UPGRADE VIA "AUTODEPLOY"
IT07622 All Windows Deployment of the client fails with ANE4252E after previous deployment attempt
IT07629 All Linux
All Windows
BACKUP OF VM THAT HAS DIRECTORY MOUNT OF A VOLUME FAILS WITH ERROR ANS9417E AND ANS2330E.


Interim Fix 7.1.2.1 - Windows x64, AIX, and Solaris SPARC available May 26; Solaris x86 available May 29; Linux x86 and Windows x32 available June 12th, 2015
7.1.2-TIV-TSMBAC-IF0001

Note: this interim fix contains support for Java 8

Scenario Platforms fixed Description
IT05016 Windows x64,
Windows x32
INSTALL MESSAGE: THE INSTALLATION OF MICROSOFT VISUAL C++ 2012 SU1 REDISTRIBUTABLE PACKAGE (X64) APPEARS TO HAVE FAILED
IT06187 Windows x64,
Windows x32
7.1.1.1 AUTODEPLOY PACKAGE ATTEMPTS TO INSTALL 7.1.1.0 AND FAILS WHEN THE PACKAGE IS NOT FOUND
IT07118 AIX "SNAPSHOTCACHESIZE" OPTION IGNORED WHEN USED IN CONJUNCTION WITH "INCLUDE.IMAGE" FOR UNIX CLIENTS
IT07589 Windows x64 INCLUDE/ EXCLUDE STATEMENTS ARE NOT CONSIDER WHEN CHECKING FOR
RDM/INDEPENDENT/MAXDISKSIZE DISK IN V7.1
IT07679 Windows x64 VIRTUAL MACHINE BACKUP FAILS WITH ANS0344E, BACKUP PROCESS REMAINS DUE TO LOOP OCCURRING AFTER ERROR
IT08418 Windows x64 VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=FULL OR -MODE=INCR BACKUPS
IT08462 AIX,
Linux x86,
Solaris SPARC,
Solaris x86,
Windows x32
Windows x64,
NOT ABLE TO USE THE TSM WEB CLIENT HELP WHEN USING THE CHROME BROWSER.
IT08489 Solaris SPARC,
Solaris x86
IMAGE BACKUP WILL FAIL ON TIVOLI STORAGE MANAGER (TSM) SOLARIS SPARC CLIENT WHEN LOCAL ENABLEDEDUPCACHE OPTION IS USED
IT08519 AIX,
Linux x86,
Solaris SPARC,
Solaris x86,
Windows x32,
Windows x64
TIVOLI STORAGE MANAGER BACKUP ARCHIVE CLIENT WILL DISPLAY A MISLEADING MESSAGE DURING AN IMAGE BACKUP.
IT08705 AIX
Linux x86,
Solaris SPARC,
Solaris x86,
Windows x32,
Windows x64
7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP MESSAGE, ANS3004E IN DSMERROR.LOG



Interim Fix 7.1.2.2
AIX, Linux x86, Windows x32, and Windows x64 available June 22nd, 2015
7.1.2-TIV-TSMBAC-IF0002

Note: This interim fix contains support for NetApp filers in a cluster mode environment with 8.2.x-level filers only.
See http://www.ibm.com/support/docview.wss?uid=swg21474217 and http://www.ibm.com/support/docview.wss?uid=swg27039378 and
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Storage%20Manager/page/V7.1.2.2%20Tivoli%20Storage%20Manager%20Client%20Documentation
for details.


Interim Fix 7.1.2.3
AIX, Linux x86, and Window x64 available July 31, 2015
7.1.2-TIV-TSMBAC-IF0003

See notes about Windows and AIX below the table

Scenario Platforms fixed Description
IT06932 Windows x64 PRE OR POST SCHEDULE COMMANDS WITH DOUBLE QUOTES INCLUDED WILL FAIL WITH ERROR 1
IT07908 Linux x86 LINUX MOUNT OF VMWARE SNAPSHOT TIMES OUT ON RHEL 6.6
IT08430 Linux x86 PERMISSION DENIED ERROR AFTER SNAPSHOT MOUNT WITH NFS EXPORT.
IT08488 Windows x64 BACKUP FAILS IF EXCEEDS THE MAXIMUM NUMBER OF MOUNT POINTS ON THE TSM SERVER WITH TDP FOR HYPERV RUNNING ON WINDOWS 2012R2.
IT08493 Linux x86 CLIENT DEPLOYMENT REPORTS FAILURE ANS4016E WHILE THE UPGRADE IS CORRECTLY DONE AT THE END. THIS ONLY HAPPENS WITH CAD SCHEDULE
IT08831 Linux x86 SNAPDIFF BACKUP REPORTS ANS5250E ERROR FOR 'BIND MOUNT POINTS' THAT LEADS TO FILE SYSTEM NOT READY ERROR
IT08842 Linux x86 DIRECTORIES/FILES ARE SKIPPED ON INCREMENTAL BACKUP WHEN SUBVOLUME IS A DIRECTORY ONLY IN A BTRFS FILE SYSTEM
IT09184 Windows x64 ANS9308E MESSAGE WHILE "BACKUP VM *" FOR HYPER-V VM
IT09631 AIX,
Linux x86,
Windows x64
BACKUP IMAGE MAY BE BOUND TO DEFAULT MGMT CLASS REGARDLESS OF "INCLUDE.IMAGE" BEING SPECIFIED
IT10712 Windows x64 in updated package WINDOWS JAVA GUI DOES NOT LOAD AFTER UPGRADE TO VERSION 7.1.2.3 SHOWING "NO JRE FOUND" MESSAGE

Note: the original 7.1.2.3 Windows x64 package did not contain the JRE files needed for the Java GUI (see IT10712).
  • The 7.1.2.3 Win x64 package was replaced with a corrected standalone package on August 25, 2015, also labeled 7.1.2.3.
  • The original 7.1.2.3 Win x64 automatic deployment package was removed and not replaced.
  • If you installed the original 7.1.2.3 Win x64 package and need to use the Java GUI, uninstall 7.1.2.3, download the new 7.1.2.3 package, and reinstall.
  • If you have not previously installed 7.1.2.3, download the new 7.1.2.3 standalone package and perform an upgrade install.
  • Original package size: 211,108,648 bytes; new package size: 356,417,128 bytes

Note: there is an issue with the 7.1.2.3 AIX Korean language files that could not be corrected. Please wait for 7.1.3 if you need to use the AIX client in Korean.

Related information

Latest TSM client download
Overview TSM supp. OS
Download 7.1.2 client
Download page for the 7.1.2.x interim fix clients

Document information

More support for: Tivoli Storage Manager
Client

Software version: 7.1

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows, iOS

Reference #: 1684070

Modified date: 03 August 2015