IBM Support

Error AMQ7077 when using Windows 7 or later, when trying to start or end a queue manager

Technote (FAQ)


You are using WebSphere MQ in Windows 7 or later, and you login to your Windows machine as a user that belongs to the Administrator group.
You open a command prompt for Windows or you start a session with the MQ Explorer, then you try to start or stop a queue manager and you get the following error message:
AMQ7077: You are not authorized to perform the requested operation.

You see also the following error in the general MQ error log:

12/18/2013 09:25:49 - Process(8040.1) User(user1) Program(strmqm.exe)
Host(host1) Installation(Installation2)
AMQ8063: Not authorized to issue command 'strmqm'.
The current user 'user1' is not authorized to issue the command 'strmqm'. This
can occur if the user is a member of the Administrators group but is not
currently elevated. The command is ignored.
Add the user to the local 'mqm' security group and retry the operation.


In Windows 7 and later, you need to perform administrative tasks with MQ by explicitly specifying "Run as administrator", to explicitly have a session with elevated rights, when opening a command prompt or when starting the MQ Explorer. This option is shown in the context menu when doing a right click on the desired program icon.
The following screen capture shows the result of doing a right click in order to specify "Run as administrator" when opening a command prompt.

You are prompted to enter the password for the user.

The prefix "Administrator" is shown in the title of the command prompt window."

Document information

More support for: WebSphere MQ

Software version: 7.0.1, 7.1, 7.5, 8.0, 9.0

Operating system(s): Windows

Reference #: 1660415

Modified date: 28 January 2014