IBM Support

Adding attachments results in full directory under the work item links

Technote (troubleshooting)


Attempts to add an attachment to a work item results in the full directory path being displayed with IBM Rational Team Concert.


Uploading an attachment shows the full directory name such as:

  • C:/Program Files/File.txt ,

When only the file name is expected, such as:
  • File.txt


This is due to a Security Setting within Internet Explorer's Internet Options.


Internet Explorer

Resolving the problem

In Internet Explorer, navigate to the following:
Tools -> Internet Options -> Security -> Custom

  1. Ensure the setting: "Include local directory path when uploading files to a server" is not enabled.

  2. Save the Internet Options

  3. Restart Internet Explorer

After removing this setting, the behaviour should not occur. If your Internet Options are managed by a group policy, then you will need to work with your System Administrator to remove the setting.

Leverage the Jazz Community
Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.

Document information

More support for: Rational Team Concert
Work Items

Software version: 4.0.1

Operating system(s): Linux, Windows

Reference #: 1626285

Modified date: 05 March 2013