Troubleshooting
Problem
Rational DOORS Web Access displays an error message when you open a view that contains Layout DXL columns that report on OSLC Traceability to CM, QM, and RM repositories.
Cause
If you are using OSLC to integrate Rational DOORS with a third-party application, and you save a view that contains any of the following Layout DXL columns, Rational DOORS Web Access displays an error message rather than calculate the traceability information:
* OSLC - Displays status of CM artifacts linked to objects
* OSLC - Displays status of QM artifacts linked to objects
* OSLC - Displays status of RM artifacts linked to objects
Calculation of Layout DXL is performed by the Rational DOORS interoperation servers. This error is displayed because there is no mechanism to allow users in Rational DOORS Web Access to enter their name and password and have this passed down to the interoperation servers so they can authenticate against the other repository.
Environment
Rational DOORS Web Access 1.5 on all operating systems.
Resolving The Problem
Use Rational DOORS to display information from a remote server in a Layout DXL column.
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Document Information
Modified date:
01 May 2020
UID
swg21617035