IBM TRIRIGA Information and Support Resources
Preventive Service Planning
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The IBM TRIRIGA Information and Support Resources page is a collection of links and other resources that provides information and assistance for IBM TRIRIGA products.
Welcome to the support resources page for TRIRIGA. This is a page dedicated to TRIRIGA support where you can find more information related to TRIRIGA and quickly perform searches on subjects that are commonly asked about by our clients. The links below provide a quick reference areas of the IBM web that support your product. The tabs across the top offer one-button searching for commonly requested information.
Links to Support Resources
IBM Support Portal for TRIRIGA
The IBM Support Portal is a central entry point into all support offerings and provides information and support resources for your products. Visit the Support Portal to review and access Tech Alerts, Downloads, Tools, Support Content and other resources.
The IBM TRIRIGA developerWorks Blogs are published by our development and support teams and they are a great resource for looking up detailed information related to IBM TRIRIGA.
The IBM TRIRIGA developerWorks Wikis provide detailed reference materials for TRIRIGA. Our Best Practices for System Performance guide, Troubleshooting Guides, etc. can all be found here.
The IBM TRIRIGA developerWorks Forums are a great place to visit and post your questions related to TRIRIGA. These forums are monitored by our large user community, Support, and our TRIRIGA development and quality assurance teams so it is a great resource for help.
The IBM Knowledge Center for TRIRIGA contains all of the product documentation, including quick start guides, product user guides, release notes, and installation guides for the Tririga Application Platform.
The TRIRIGA Support and Compatibility Matrix Archive provides information related to your supported IBM TRIRIGA products and the supported platform compatible products.
The TRIRIGA Release Notes detail important information, known limitations, new features, and changes to IBM products.
The End Of Support (EOS) announcements and supported version information provides content about supported versions, what versions that no longer have support, and when current versions will end support.
The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online. You can use SR to report problems on your supported IBM products.
IBM Support Phone Numbers
- US & Canada: 1-800-IBM-SERV (1-800-426-7378)
- Worldwide phone numbers: www.ibm.com/planetwide
IBM Internet of Things Request for Enhancement (RFE) Community
Visit the Internet of Things RFE community to submit enhancement requests and collaborate directly with the Internet of Things product development teams and other product users. Here you can submit a RFE for TRIRIGA and other Internet of Things (IoT) products. You can also track upcoming product release plans through the release cycle, and comment and rate planned items along the way.
The IBM Support Handbook provides information on the support service offerings provided by IBM, including definitions of programs, policies, and procedures.
Passport Advantage Online provides access to entitled software downloads.
More support for:
IBM TRIRIGA Application Platform
Software version: Version Independent
Operating system(s): Platform Independent
Reference #: 1611356
Modified date: 25 February 2014