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Error ANS1353E (RC53) Session rejected: Unknown or incorrect ID Entered

Troubleshooting


Problem

The following error is received when the Tivoli Storage Manager for Virtual Environment plugin GUI is used to schedule a backup for a given virtual machine : "Error ANS1353E (RC53) Session rejected: Unknown or incorrect ID Entered"

Cause

Invalid configuration

Resolving The Problem

There are couple of reasons why this issue can happen as listed below.

  1. The vmcliprofile is not coded correctly for the following option:
    VE_DATACENTER_NAME <data_center_name::DATA_CENTER_NODE_NAME>
  2. Admin userid is not registered for the VMCLI Nodename as the VMCLI nodename.
NOTE: Admin Userid is automatically registered for the nodename with the same name with access only to this nodename.

[{"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1","Edition":"All Editions","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21586504