Troubleshooting
Problem
"An error occured during move data process : -113" error
Symptom
"An error occured during move data process : -113" error
Cause
Resolving The Problem
1) The message "An error occurred during the move data process:-113" is usually caused when the Installer program didn't unlock files properly. Rebooting your computer will "unlock" the files and allow the installation to proceed normally.
Reboot your workstation and try the installation again.
- Check if you have enough disk space.
- Check if any invalid characters in the directory path.
If you still get the same issue after rebooting then:
2) Create a temporary folder on your computer. Copy the contents of the CD to this temporary folder. Now from this temporary folder, run the install.
[{"Product":{"code":"SS6QYM","label":"Sterling Selling and Fulfillment Suite"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
PRI49250
Product Synonym
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Document Information
Modified date:
16 June 2018
UID
swg21547400