IBM Support

Running clemb in Windows 7 will produce the following error: Windows RegCreateKeyEx(...) returned error code 5

Troubleshooting


Problem

After running a clemb command under Windows 7 with Modeler 14.1 the following error is produced: java.util.prefs.WindowsPreferences WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.

Cause

The error occurs because java.util.prefs.WindowsPreferences is trying to save information in HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs instead of under HKEY_CURRENT_USER\Software\JavaSoft\Prefs.

Environment

Windows 7 64-bit

Resolving The Problem

The work around is to login as the administrator and create the key HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs.

[{"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Modeler","Platform":[{"code":"PF033","label":"Windows"}],"Version":"14.1.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 June 2018

UID

swg21496098

Page Feedback