IBM Support

Modifying a user ID in Rational Team Concert while using LDAP

Technote (FAQ)


How do you modify a user ID within IBM Rational Team Concert while it is bound to an external LDAP directory?


If there is incorrect spelling in the user ID in Rational Team Concert, the user ID will not synchronize with the LDAP user ID because they are considered different.


To modify a user ID within Rational Team Concert, the link to the external LDAP user registry needs to be temporarily broken which would allow modifications to a user ID.

Note: Steps 3 and 6 below are new to Rational Team Concert 3.0 and later.

  1. Go to Advanced Configuration page in the web user interface: https://[servername:port]/jts/
  2. Change property User Registry Type from LDAP to UNSUPPORTED
  3. Change property Ability to Modify User IDs from false to true
  4. Save settings
  5. Modify User ID
  6. Change property Ability to Modify User IDs back to false
  7. Change property User Registry Type back to LDAP
  8. Save changes. You will need to scroll back to the top of the page to click on the Save button.

Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.

Related information LDAP FAQ
A Korean translation is available

Document information

More support for: Rational Team Concert
Team Server

Software version: 3.0, 3.0.1,,,,,,, 4.0,,, 4.0.1, 4.0.2, 4.0.3, 4.0.4, 4.0.5, 4.0.6, 4.0.7, 5.0, 5.0.1, 5.0.2, 6.0, 6.0.1

Operating system(s): AIX, Linux, Solaris, Windows

Reference #: 1470141

Modified date: 14 April 2016