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Record is already being edited by this session error occurs in ClearQuest Web

Technote (troubleshooting)


Problem(Abstract)

This technote identifies an issue that can occur in IBM Rational ClearQuest Web. A "Record is already being edited by this session" error occurs incorrectly when working with records.

Symptom

Preforming an action and trying to save the record using ClearQuest Web results in this error:


    CRVAP0200E Record cq.repo.cq-record:12345678/34323456@Production/Dbset is already being edited by this session.

Cause

This issue is identified as a product defect under APAR PM25092.

Diagnosing the problem

You will also see the following error in the CM server logs:


    [9/21/10 0:20:21:122 PDT] 00000ce5 CMLogger      E  CRVSV0190E Cannot use an action because cq.repo.cq-record:12345678/87654321@Production/Dbset is already being edited.
    [9/21/10 0:20:21:122 PDT] 00000ce5 CMLogger      E  CRVSV0571I Exception reason code: already-being-edited
    [9/21/10 0:20:21:122 PDT] 00000ce5 CMLogger      E  CRVSV0190E Cannot use an action because cq.repo.cq-record:12345678/87654321@Production/Dbset is already being edited.
    [9/21/10 0:20:21:137 PDT] 00000cde CMLogger      E  CRVAP0200E Record cq.repo.cq-record:16781467/34382187@Production/Dbset is already being edited by this session.
    [9/21/10 0:20:21:153 PDT] 00000cde CMLogger      E  CRVSV0571I Exception reason code: already-being-edited
    [9/21/10 0:20:21:153 PDT] 00000cde CMLogger      E  CRVAP0200E Record cq.repo.cq-record:16781467/34382187@Production/Dbset is already being edited by this session.
    [9/21/10 0:20:21:153 PDT] 00000cde CMLogger      E  CRVSV0960I Caused by: [9/21/10 0:20:21:153 PDT] 00000cde CMLogger      E  <Null Message>

Resolving the problem

This defect is fixed starting in versions 7.1.1.4 and 7.1.2.1. Upgrade to the latest version to resolve this problem.

Document information

More support for: Rational ClearQuest
Web Client (7.1)

Software version: 7.1, 7.1.0.1, 7.1.0.2, 7.1.1, 7.1.1.1, 7.1.1.2, 7.1.1.3, 7.1.2

Operating system(s): Windows

Reference #: 1451337

Modified date: 27 December 2010