Troubleshooting
Problem
This technote identifies an issue that can occur in IBM Rational ClearQuest Web. The Server Work Thread Count option resets to default when restarting the server.
Symptom
You use the ClearQuest Web Site Administration tool to set the Server Work Thread Count in the CM Server Options tab. This custom option will only remain until the IBM WebSphere Application Server is restarted or the web server machine is rebooted. Once this happens the value is set back to default of 30.
Cause
This issue was identified as a product defect under APAR PM13411.
Environment
Resolving The Problem
This defect is fixed starting in version 7.1.1.3. Upgrade to the latest version to resolve this problem.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Web Server (7.1)","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1;7.1.1.1;7.1.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21442839