Troubleshooting
Problem
An error occurs with ComponentMoveData when installing fix pack for IBM FileNet IDM Desktop.
Symptom
The following error occurs:
ComponentMoveData had the following error:
Media name: data
Component: DESKTOP\Application Integration\MSExchange
File Group: MSExchange
File: C:\FileNet\IDM\idmxchg.dll
Error number: -115 (refer to the online help)
Cause
This error can occur if an email program such as Microsoft Outlook is still opening when installing fix pack.
Resolving The Problem
Microsoft Outlook must be closed before installing fix pack for IDM Desktop.
[{"Product":{"code":"SS5USE","label":"IBM FileNet Web Services"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"IDM Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.0;4.0.1;4.0.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
21 January 2022
UID
swg21415030