Getting error -115 (refer to the online help) when installing fix pack for IBM FileNet IDM Desktop
An error occurs with ComponentMoveData when installing fix pack for IBM FileNet IDM Desktop.
The following error occurs:
ComponentMoveData had the following error:
Media name: data
Component: DESKTOP\Application Integration\MSExchange
File Group: MSExchange
Error number: -115 (refer to the online help)
This error can occur if an email program such as Microsoft Outlook is still opening when installing fix pack.
Resolving the problem
Microsoft Outlook must be closed before installing fix pack for IDM Desktop.
More support for:
FileNet IDM Desktop/WEB Services/Open Client
Software version: 4.0.0, 4.0.1, 4.0.2
Operating system(s): Windows
Reference #: 1415030
Modified date: 07 December 2016