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Social Media Channels within Hybrid Cloud Technical Support



Join us in the Cloud! Become a part of our growing community of users, including clients, developers, and support personnel, and engage with us on any of our social media channels that Support manages like dW Answers, Blogs, YouTube and Twitter



Community forums

Engage with the community, share expertise, and get answers on dW Answers. Use these specific tags for your product:

Segment Product / Product Group dW Answers Core Tags*
Application Platform WebSphere Application Server was, liberty**
IBM HTTP Server ihs
Smarter Process IBM Business Process Manager bpm
IBM / WebSphere Business Monitor monitor
IBM Integration Designer iid
WebSphere Business Modeler modeler
WebSphere Integration Developer wid
WebSphere Lombardi Edition lombardi
WebSphere Process Server wps
IBM Operational Decision Manager ibmodm
Integration IBM API Management apimsaas, apimgt
IBM API Connect apiconnect
IBM App Connect app_connect
IBM App Connect Enterprise app_connect_enterprise, ace
CastIron castiron
IBM DataPower Gateways datapower
IBM Integration Bus iib
PureApplication System pureapp
WebSphere Adapters adapter
WebSphere Message Broker wmb
WebSphere MQ / IBM MQ mq
WebSphere Service Registry and Repository wsrr
IT Service Management (ITSM)
Dashboard Application Services Hub dash
Deployment Engine de
IBM Application Performance Management apm
IBM Monitoring version 8 apm
Impact impact
IBM Tivoli Monitoring version 6 itm
IBM Tivoli Composite Application Manager itcam
Tivoli Netcool Configuration Manager itncm
Tivoli Network Manager IP itnm
OMEGAMON XE for Messaging omegamon
Omnibus omnibus
Omnibus WebGUI webgui
IBM Operations Analytics - Log Analysis la
IBM Operations Analytics - Predictive Insights pi
IBM Control Desk controldesk
NetCool Operations Insight noi
Tivoli Application Dependency Discovery Manager taddm
Tivoli Business Service Manager tbsm
Tivoli Common Reporting tcr
Tivoli Integrated Portal tip
Tivoli Netcool Performance Manager tnpm
Tivoli Netcool Service Quality Manager tnsqm
Tivoli System Automation for Multiplatforms tsamp
Tivoli System Automation Application Manager saam
Tivoli Widget Library twl
Tivoli Enterprise Management Server tems
Cloud Software IBM Mobile Foundation / IBM Worklight worklight
IBM MobileFirst Platform Foundation mobilefirst
Urbancode urbancode, ucd, ucr, ucb
Cloud Orchestrator ico, sco, cloudorchestrator, smartcloudorchestrator, cloud, openstack, orchestration, smartcloud
  IBM Cloud Private ibm-cloud-private, icp
Enterprise Content Management (ECM)

Note: Primary tag for all ECM is ecmsupport, then add secondary tag as shown for each product in the core tag column. To search on dW Answers, use primary and secondary tags; for example: +ecmsupport +p8
Case Manager icm
CMIS for Content Manager, OnDemand, and FileNet cmis
Content Classification icclassif
Content Integrator ici
Content Manager Collaboration Services cs
Content Manager Enterprise Edition Multiplatforms cm8
Content Manager iSeries cmi
Content Manager zSeries cmz
Content Manager OnDemand (general questions) cmod
Content Manager OnDemand for i cmodi
Content Manager OnDemand for z cmodz
Content Manager OnDemand Multiplatforms cmodmp
Content Navigator icn
Content Navigator Mobile icnmobile
Datacap datacap
Daeja daeja
ECM System Monitor ecmsm
FileNet (general questions) filenet
FileNet Capture (Professional, Desktop, Fax, Print) fncapture
FileNet Collaboration Services cs
FileNet Content Federation Services fncfs
FileNet Content Manager p8
IWPM iwpm
Image Plus imageplus
OnDemand Web Enablement Kit odwek
StoredIQ storediq
StoredIQ for Legal siqlegal
WEBi webi
Workplace wp
WorkplaceXT wpxt
HCL / Rational

Rational Application Developer rad
Rational Asset Manager asset-manager, ram
Rational Build Forge build-forge, bf
Rational Change change
Rational ClearCase clearcase
Rational ClearQuest clearquest
Rational Common Licensing rlks, rational-license-key-server
Rational Insight insight
Rational Performance Tester performance-tester, rpt
Rational RequisitePro reqpro
Rational Rose RealTime modeling
Rational Software Architect software-architect, rsa
Rational Synergy synergy
Rational Functional Tester rft, functional-tester
Rational Integration Tester rit, integration-tester
Rational Performance Test Server rpts
Rational Test Workbench Mobile Test Edition rtw-mobile
Rational Test Virtualization Server rtvs

* Minimum recommended tags for each product, additional tags can be added at user discretion. Tags will be automatically capitalized in dW Answers.
** Liberty tag should be used when question is Liberty specific.




Support blogs
Follow these blogs and learn about your products from our support team!

Application Platform
Application Integration Middleware - an IBM Cloud Technical Support Blog

IT Service Management (ITSM)
Application Performance Management Blog
Network and Service Assurance Blog
Business Service Management Blog

Enterprise Content Management (ECM)
ECM Services & Support Blog

HCL / Rational (Notes from Rational Support)


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Follow our Twitter account to get news, updates, and other information for your products! Find product specific content using the hashtags.

IBM Cloud Technical Support
Cloud Tech Support (@IBM_CTS)


Product Name Hashtag
WebSphere Application Server #IBMCTS_WAS
WebSphere Message Broker/ IBM Integration Bus #IBMCTS_IIB
IBM Business Process Management #IBMCTS_BPM
IBM Operational Decision Manager #IBMCTS_ODM
Websphere Cast Iron #IBMCTS_CASTIRON
PureApplication System #IBMCTS_PUREAPP
WebSphere Adapters #IBMCTS_ADAPTERS
MobileFirst #IBMCTS_MF
UrbanCode #IBMCTS_UC
IBM Cloud Orchestrator #IBMCTS_ICO
App Connect Professional #IBMCTS_ACP
App Connect Enterprise #IBMCTS_ACE
Tivoli Support #IBMCTS_ITSM
Java Runtime #IBMCTS_JAVA
IBM Cloud Private #IBMCTS_ICP



Additional Resources

IBM Electronic Support Channel
IBM Electronic Support Community
IBM Education Assistant


Cross reference information
Product Component Platform Version Edition
WebSphere Application Server
WebSphere Message Broker
WebSphere Adapters Family
IBM DataPower Gateways Not Applicable
WebSphere Lombardi Edition
IBM Business Monitor
IBM Business Process Manager Advanced
IBM Business Process Manager Express
IBM Business Process Manager Standard
IBM Integration Designer
IBM Operational Decision Manager
WebSphere ILOG Decision Validation Services
WebSphere ILOG JRules
WebSphere ILOG Rule Solutions for Office
WebSphere ILOG Rule Team Server
WebSphere Cast Iron Cloud integration
PureApplication System
IBM Integration Bus
IBM Cloud Private Linux All Versions

Document information

More support for: WebSphere MQ

Component: Documentation, Not Applicable

Software version: 8.0, 9.0, All Versions

Operating system(s): AIX, IBM i, Linux, Solaris, Windows, z/OS, z/VSE

Reference #: 1410956

Modified date: 15 October 2018