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Microsoft Windows requirements: IBM Storage Protect Client

Troubleshooting


Problem

Hardware and software requirements for IBM Storage Protect Windows® backup-archive client and API.

 

Resolving The Problem

Hardware and Software Requirements

This document is divided into linked sections. Use the following links to go to the section of the document that you require.


 

Note: IBM Storage Protect backup-archive client support for third-party operating systems, applications, services, and hardware depend on the respective vendor. If a third-party product or version moves into extended support, self-service support, or end-of-life, IBM Storage Protect backup-archive client supports the product or version at the same level as the vendor. See also IBM Support General Guidelines and Limitations - IBM support for software on unsupported operating systems



 

Release 8.1

Note: The product now known as IBM Storage Protect was named IBM Spectrum Protect in levels earlier than 8.1.19. To learn more about the brand change, see IBM Spectrum brand change to IBM Storage.


Hardware
 
System x64: An AMD64 or EM64T processor or multi-processor based computer
Disk Space 1.5 GB disk space required to install the client
Note: using the web user interface requires a minimum 4.4 GB disk space (preferred 9 GB disk space)
Memory 128 MB Random-Access Memory (RAM) required to install the client
Note: using the web user interface requires a minimum 4 GB RAM (preferred 8 GB RAM)

Software
 
Communication Protocol One for the following, which included in the base Windows product packages:
  • Transmission Control Protocol and Internet Protocol (TCP/IP, the only one used for web client)
  • Named Pipes (used with IBM Spectrum Protect server, which runs on the same Windows machine)
Shared Memory (used with IBM Spectrum Protect server, which runs on the same Windows machine)
 
Operating system Backup-archive client (including web client) and API client require one of the following:
  • Windows Server 2012 and Windows Server 2012 Server Core, all editions all SPs supported1
  • Windows Server 2012 R2 and Windows Server 2012 R2 Server Core, all editions, all SPs supported2
  • Windows Server 2016 and Windows Server 2016 Server Core, all editions(*)3
  • Windows Server 2019 and Windows Server 2019 Server Core, all editions(*)4 (Beginning with 8.1.7)
  • Windows Server 2022 and Windows Server 2022 Server Core, all editions(*)5 (Beginning with 8.1.13)
  • Windows 8.1, all editions, all SPs supported 6
  • Windows 10, all editions except Mobile(*)
  • Windows 11, all editions except Mobile(*)(Beginning with 8.1.13)

(*) only Long-Term Servicing Channel (LTSC) products supported
File system For supported file systems most current fix pack, see in: Windows supported file systems

More Software
 
For more information about supported IBM Storage Protect Windows client features, which listed by Windows operating system, see IBM Spectrum Protect Windows backup-archive client supported features
The web client requires Java™: JRE 7 or JRE 8
Note:
  • Backup-archive client 8.1.0: web client is supported when it is running in Microsoft Internet Explorer, Mozilla Firefox, Microsoft Edge, Google Chrome browsers.
  • Backup-archive client 8.1.2-8.1.6.x: you can no longer use the web client to connect to the IBM Spectrum Protect 8.1.2 or later 8.1 server or the 7.1.8 or later 7.1 server.
    For more information, see Using the web client in the new security environment.
  • Backup-archive client 8.1.7 and later: a new web user interface is supported. This web user interface is supported only on Windows server operating systems, and when it is running in Mozilla Firefox, Microsoft Edge, or Google Chrome browsers.
    Note: the web user interface requires the IBM Spectrum Protect 8.1.2 or later 8.1 server or the 7.1.8 or later 7.1 server.
Automated System Recovery (ASR) for Extensible Firmware Interface (EFI) and non-EFI systems.
For NetApp Data ONTAP supports, see the technote Backup-archive client supported levels of NetApp Data ONTAP

Note: If you upgrade to NetApp Data ONTAP 9.10.1 or later, Snapshot difference incremental backups are discontinued. For more information, see Using IBM Spectrum Protect to protect NetApp® filers with "SnapDiff™" is changing
  1. Note on Windows 2012:
    IBM Spectrum Protect backup-archive client for Windows provides support for Windows Storage Server 2012 for functions that is also available and supported by IBM Spectrum Protect on the Windows Server 2012 Editions.
  2. Note on Windows 2012 R2:
    IBM Spectrum Protect backup-archive client for Windows provides support for Windows Storage Server 2012 R2 Editions for functions that is also available and supported by IBM Spectrum Protect on the Windows Server 2012 R2 Editions.
    The following are known issues with Windows Server 2012 R2: To run an application-consistent backup or restore by using Work Folders in Windows Server 2012 R2, apply the Microsoft rollup package for knowledge base article 2909185. See details at http://support.microsoft.com/kb/2909185.
  3. Note on Windows 2016:
    IBM Spectrum Protect backup-archive client for Windows provides support for Windows Storage Server 2016 for functions that is also available and supported by IBM Spectrum Protect on the Windows Server 2016 Editions.
  4. Note on Windows 2019:
    IBM Spectrum Protect backup-archive client for Windows provides support for Windows Storage Server 2019 for functions that is also available and supported by IBM Spectrum Protect on the Windows Server 2019 Editions.
  5. Note on Windows 2022:
    IBM Spectrum Protect backup-archive client for Windows provides support for Windows Storage Server 2022 for functions that is also available and supported by IBM Spectrum Protect on the Windows Server 2022 Editions.
  6. Note on Windows 8.1:
    The following are known issues with Windows 8.1: Backups of the new Placeholder files in Windows 8.1 handle not the new reparse tag information correctly, causing it to be backed up and restored.



 

End of Support (EOS) releases


 

NOTE: The LAN-free client also requires IBM Storage Protect for Storage Area Networks (5608-SAN).



 

Client Components Offered

Administrative Backup-archive client HSM for Windows client API
Command line interface Graphical user interface Command line interface Web browser interface Graphical user interface Command line Interface Interface
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Product Synonym

IBM Spectrum Protect;

Document Information

Modified date:
15 September 2023

UID

swg21197133