Troubleshooting
Problem
This technote identifies a potential cause and a resolution to the FLEXlm error: -13,66 which might occur when performing a status enquiry using lmtools.exe in conjunction with IBM® Rational® Licensing.
Cause
The full error message is as follows:
Flexible License Manager status on Tue 1/15/2002 15:10
[Detecting lmgrd processes...]
Error getting status: No SERVER lines in license file
License path: C:\Program Files\Rational\common\rational_perm.dat
FLEXlm error: -13,66
For further information, refer to the FLEXlm End User Manual, available at "www.globetrotter.com".
This error appears when a node-locked license file has been accidentally selected to run the status enquiry.
Resolving The Problem
FLEXlm Error -13 appears because you are attempting to run a license server status enquiry using a license file that does not contain a SERVER line in it (node-locked license file). Without the SERVER line in the file, lmtools does not know which license server to run the enquiry against.
To perform the status inquiry one of the following files needs to be used in lmtools:
Located on the License Server:
rational_server_perm.dat
rational_server_temp.dat
Located on the Client Systems:
rational_redirect.dat
rational_redirect1.dat
Note: The rational_redirect1.dat file only exists if the client is pointing to multiple license servers.
How to select one of the above files:
- lmtools.exe v7.x and later:
- Open lmtools by selecting Start > Run..., typing lmtools and clicking OK
- Select the Service / License File tab
- Select the Configuration using License File button
- Validate that one of the above mentioned license files is selected.
- Open lmtools by selecting Start > Run..., typing lmtools and clicking OK
- Validate the path to one of the above mentioned license files appears in the Current License File field.
lmtools.exe v6.x:
Historical Number
25542
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Document Information
Modified date:
16 June 2018
UID
swg21132910