IBM Support

PM99369: GHRUNAGENT.EXE IN HP INTEGRATION FILE IS NOT RECOGNIZED AS 32 BIT APPLICATION ON WIN XP [C]

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APAR status

  • Closed as program error.

Error description

  • Using admin credentials via cmd prompt  trying to register in
    registry
    the QualityCenterServerDist11-client-only files received the
    following
    Error :  GHRunAgent.exe is not a valid win32 application  up on
    press
    ok, received  Access is Denied".
    
    This is the one causing issue when I try to execute GHT
    scripts on a remote host via QC11 hence experiencing  Access
    Denied
    issue
    
    
    This seems to happen on Windows XP 32 bit
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of Rational Integration Tester's integration with  *
    * HP Quality Center                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * On Windows XP the HP Quality Center Integration program      *
    * (GHRunAgent.exe) is not recognised by Windows as an          *
    * executable program and the attempts to run Rational          *
    * Integration Tester tests from QC will result in an error     *
    * similar to : "GHRunAgent.exe is not a valid win32            *
    * application Access is Denied".  This problem does not occur  *
    * on later versions of Windows.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • This problem was caused by the way in which the HP QC
    integration was build in version 8.5.0 of Rational Integration
    Tester.  The problem was resolved in version 8.5.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM99369

  • Reported component name

    RATL INTEGRA TE

  • Reported component ID

    5725G79IT

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-17

  • Closed date

    2014-01-03

  • Last modified date

    2014-01-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL INTEGRA TE

  • Fixed component ID

    5725G79IT

Applicable component levels

  • R850 PSY

       UP

  • R851 PSN

       UP



Document information

More support for: Rational Test Workbench

Software version: 8.5

Reference #: PM99369

Modified date: 03 January 2014