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PM93411: Inserting a PDF OLE after an image separated by a carriage retur n doesn't display the OLE Icon on Windows 7 Operating System

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APAR status

  • Closed as program error.

Error description

  • On Windows 7 Operating Systems, inserting a PDF OLE as 'Display
    as icon' after an image separated by a carriage return (Enter
    key) doesn't display the OLE Icon.
    
    Steps to reproduce:
    =============
    Must be tried on a DOORS Client installed on a Windows 7
    Operating System
    1. In a DOORS Module, edit Object Text and first insert any
    image (say a print screen of the desktop)
    2. Add a carriage return (Enter Key) and then insert a PDF OLE
    as 'Display as Icon'
    3. You would initially observe that the 'Adobe Acrobat Document'
    is displayed beneath the default Adobe Acrobat Reader
    application Icon
    4. Save the Module.
    5. You would now observe that the Adobe Acrobat Reader Icon and
    the text 'Adobe Acrobat Document' both are no longer displayed.
    
    However, the OLE itself doesn't get removed. It still exists but
    is replaced by a white spaced box. Highlighting it would bring
    up a bordered shape indicating the presence of the OLE. Double
    clicking on the box does indeed activate the OLE.
    
    If you right click on the box and goto Object Properties, we
    would observe that the OLE is listed as 'Editable information'
    even though it had been inserted as 'display as icon'. Changing
    it again to 'display as icon' and saving doesn't retain the
    settings and the icon still doesn't get listed.
    
    NOTE:
    ====
    I have been able to observe the behavior in 9.4.0.1, 9.5.0.X and
    9.5.1.X versions.
    
    The issue is NOT seen if there exists any other kind of OLE
    rather than the image as the first OLE.
    The issue is NOT seen if the PDF OLE is inserted as Editable
    information.
    The issue is NOT seen if the PDF OLE is inserted as the first
    OLE in the attribute.
    The issue is NOT seen in Windows XP SP3 either.
    The issue is NOT seen in DOORS 8.3 on Windows 7 Operating System
    (though this version of DOORS is no longer supported)
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    On Windows 7 Operating Systems, inserting a PDF OLE as
    'Display as icon' after an image separated by a carriage
    return (Enter key) doesn't display the OLE Icon.
    
    Steps to reproduce:
    =============
    Must be tried on a DOORS Client installed on a Windows 7
    Operating System
    1. In a DOORS Module, edit Object Text and first insert any
    image (say a print screen of the desktop)
    2. Add a carriage return (Enter Key) and then insert a PDF
    OLE as 'Display as Icon'
    3. You would initially observe that the 'Adobe Acrobat
    Document' is displayed beneath the default Adobe Acrobat
    Reader application Icon
    4. Save the Module.
    5. You would now observe that the Adobe Acrobat Reader Icon
    and the text 'Adobe Acrobat Document' both are no longer
    displayed.
    
    However, the OLE itself doesn't get removed. It still exists
    but is replaced by a white spaced box. Highlighting it would
    bring up a bordered shape indicating the presence of the
    OLE. Double clicking on the box does indeed activate the
    OLE.
    
    If you right click on the box and goto Object Properties, we
    would observe that the OLE is listed as 'Editable
    information' even though it had been inserted as "display as
    icon'. Changing it again to 'display as icon' and saving
    doesn't retain the settings and the icon still doesn't get
    listed.
    
    NOTE:
    ====
    I have been able to observe the behavior in 9.4.0.1, 9.5.0.X
    and 9.5.1.X versions.
    
    The issue is NOT seen if there exists any other kind of OLE
    rather than the image as the first OLE.
    The issue is NOT seen if the PDF OLE is inserted as Editable
    information.
    The issue is NOT seen if the PDF OLE is inserted as the
    first OLE in the attribute.
    The issue is NOT seen in Windows XP SP3 either.
    The issue is NOT seen in DOORS 8.3 on Windows 7 Operating
    System (though this version of DOORS is no longer supported)
    

Problem conclusion

  • The code has been changed so that this issue no longer
    occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM93411

  • Reported component name

    TLOGIC DOORS AN

  • Reported component ID

    5724V85DA

  • Reported release

    430

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-19

  • Closed date

    2014-03-18

  • Last modified date

    2014-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS AN

  • Fixed component ID

    5724V85DA

Applicable component levels

  • R430 PSN

       UP



Document information

More support for: Rational DOORS Analyst Add On

Software version: 4.3

Reference #: PM93411

Modified date: 18 March 2014