PM84570: DOORS: scenario where users and groups are not restored
A fix is available
Closed as program error.
Another process accessing the DOORS data files (such as a virus scanner) can cause the process of restoring users and groups from a .dua file to fail. This leaves the database in a state where no users can login to DOORS.
Anti-virus software is locking a folder created during the import of a large user list and because it contains thousands of files it takes longer to scan than DOORS takes to process the users and attempt to delete the folder.
Made the folder delete pause and retry a limited number of times if it fails.
If possible, plit the user list into smaller parts
This happens in versions of DOORS prior to DOORS 18.104.22.168. This i s a client side fix.
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