IBM Support

PM83334: 'This OLE object is a static metafile and cannot be activated' in DOORS client after updating the MS Office OLE object in DWA

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • 'This OLE object is a static metafile and cannot be activated'
    in DOORS client after updating an OLE object created by MS
    office in DWA when interop server does not have MS Office
    installed.
    
    Tested with DOORS9.4 and DWA 1.5 and DOORS/DWA 1.5 - valid APAR
    in both versions
    MS Office 2010
    Steps to reproduce:
    Start DWA and ensure interop is running on a server that DOES
    NOT have MS Office installed.
    
    1. Install Microsoft Office 2010 on a DOORS client machine only.
    2. Open a DOORS module in DOORS client and select Insert?OLE
    object.
    3. Select 'New' and Excel Worksheet or MS Word object.
    4. Add some data and save OLE and the module.
    5. Open the same module from DWA in Editing mode
    6. Double-click the OLE object, then it will turn into an icon
    and the 'Editing object text' will appear.
    7. Save it by clicking 'Tick' without or with any change. (You
    cannot change the OLE object but you can still change Object
    text.).
    8. Close the module.
    9. Open the same module using DOORS client on the machine with
    Office.
    10. Double click the OLE object. You will get the message 'This
    OLE object is a static metafile and cannot be activated'.
    
    If you update the DOORS object with OLE in a DOORS client on a
    machine without Office (rather than DWA), OLE can still be
    activated.
    
    
    Workaround: Ensure MS Office is installed on server machine that
    runs DWA interop servers.
    

Local fix

Problem summary

  • "This OLE object is a static metafile and cannot be activated"
    in DOORS client after updating an OLE object created by MS
    office in DWA when interop server does not have MS Office
    installed.
    
    Tested with DOORS9.4 and DWA 1.5 and DOORS/DWA 1.5 - valid APAR
    in both versions
    MS Office 2010
    Steps to reproduce:
    Start DWA and ensure interop is running on a server that DOES
    NOT have MS Office installed.
    
    1. Install Microsoft Office 2010 on a DOORS client machine only.
    2. Open a DOORS module in DOORS client and select Insert>OLE
    object.
    3. Select "New" and Excel Worksheet or MS Word object.
    4. Add some data and save OLE and the module.
    5. Open the same module from DWA in Editing mode
    6. Double-click the OLE object, then it will turn into an icon
    and the "Editing object text" will appear.
    7. Save it by clicking "Tick" without or with any change. (You
    cannot change the OLE object but you can still change Object
    text.).
    8. Close the module.
    9. Open the same module using DOORS client on the machine with
    Office.
    10. Double click the OLE object. You will get the message "This
    OLE object is a static metafile and cannot be activated".
    
    If you update the DOORS object with OLE in a DOORS client on a
    machine without Office (rather than DWA), OLE can still be
    activated.
    
    
    Workaround: Ensure MS Office is installed on server machine that
    runs DWA interop servers.
    

Problem conclusion

  • The code has been changed so that the product issue no longer
    occurs.
    

Temporary fix

  • Ensure MS Office is installed on server machine that runs DWA
    interop servers.
    

Comments

APAR Information

  • APAR number

    PM83334

  • Reported component name

    TLOGIC DOORS WE

  • Reported component ID

    5724V97WA

  • Reported release

    130

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-21

  • Closed date

    2013-12-12

  • Last modified date

    2013-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS WE

  • Fixed component ID

    5724V97WA

Applicable component levels

  • R952 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.3","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
29 October 2021