PM83241: symbol font is not respected when exporting to Word

Rational DOORS and DOORS Web Access Fix Pack 1 (9.5.2.1) for 9.5.2
Rational DOORS Fix Pack 2 (9.5.2.2) for 9.5.2

APAR status

• Closed as program error.

Error description

• When symbols, shown using the symbol font, are exported to Word,
  the font is removed, and the symbols appear as normal
  characters.
  
  This has been shown with Greek letters, which appear as latin
  characters when not shown in the correct font.
  
  This is introduced in v9.5
  
  Workaround:
  
  Either:
  
   - convert symbols using the tool provided in the DXL library
  samples, or
   - use the document generation exporter
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  When symbols, shown using the symbol font, are exported to
  Word, the font is removed, and the symbols appear as normal
  characters.
  
  This has been shown with Greek letters, which appear as
  latin characters when not shown in the correct font.
  
  This is introduced in v9.5
  
  Workaround:
  
  Either:
  
   - convert symbols using the tool provided in the DXL
  library samples, or
   - use the document generation exporter
  

Problem conclusion

• The code has been changed so that this issue no longer
  occurs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R950 PSN

     UP