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PM82023: ABNORMAL TERMINATION OF BROWSER ON TRYING TO LOAD A RESULTS GALLERY ON IE 8.X BROWSER

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APAR status

  • Closed as program error.

Error description

  • Steps to recreate:
    Prerequisites: RTCP installed with database drivers, results
    database configured in RTCP admin page, User using IE 8.x
    browser
    1. Go to RTCP results gallery
    2. Enter search criteria that will return some results
    3. Select a node from the tree
    4. Select an execution
    5. Select a row in the table
    
    Expected:
    A report is displayed
    
    Actual:
    The report area remains blank, possible error message from
    browser
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users accessing Rational Test Control Panel via Internet     *
    * Explorer                                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Rational Test Control Panel Results Gallery does not     *
    * always display correctly within the Internet Explorer 8.x    *
    * browser.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Use an alternative browser or upgrade to version 8.0.1.4 of  *
    * Rational Integration Tester or later.                        *
    ****************************************************************
    

Problem conclusion

  • This problem was resolved in Rational Integration Tester 8.0.1.3
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM82023

  • Reported component name

    GREEN HAT TESTE

  • Reported component ID

    5725G79GT

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-04

  • Closed date

    2013-09-17

  • Last modified date

    2013-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    GREEN HAT TESTE

  • Fixed component ID

    5725G79GT

Applicable component levels

  • R540 PSN

       UP



Document information

More support for: Green Hat Tester

Software version: 5.4

Reference #: PM82023

Modified date: 17 September 2013