Fixes are available
Rational Test Workbench Fix Pack 2 (8.0.1.2) for 8.0.1
Rational Performance Test Server Fix Pack 2 (8.0.1.2) for 8.0.1
Rational Integration Tester Fix Pack 6 (8.0.1.6) for 8.0.1
Rational Test Virtualization Server Fix Pack 2 (8.0.1.2) for 8.0.1
Rational Integration Tester Fix Pack 5 (8.0.1.5) for 8.0.1
Rational Performance Test Server Fix Pack 6 (8.0.1.6) for 8.0.1
Rational Test Virtualization Server Fix Pack 6 (8.0.1.6) for 8.0.1
APAR status
Closed as program error.
Error description
The following environmental variables need to be set to the provided values:<br/>APPDATA=C:\Documents and Settings\<CurrentUser>\Application Data<br/>USERPROFILE=C:\Documents and Settings\<CurrentUser><br/>ALLUSERSPROFILE=C:\Documents and Settings\All Users<br/>If any of these three are missing or set incorrectly the upgrade from RTW v8.0.1.0 to v8.0.1.1 will fail.
Local fix
Edit the Environmental Variables to have the following values:<br/>APPDATA=C:\Documents and Settings\<CurrentUser>\Application Data<br/>USERPRAFILE=C:\Documents and Settings\<CurrentUser><br/>ALLUSERSPROFILE=C:\Documents and Settings\All Users
Problem summary
**************************************************************** * USERS AFFECTED: * * Users installing RIT 8.0.1.1 on Windows XP machines * **************************************************************** * PROBLEM DESCRIPTION: * * During installation the of Rational Integration Tester * * 8.0.1.1 fix pack an error occurs stating * * that:<br/><br/>Problem description<br/>Error occurred in * * phase: install<br/> SU: * * com.ibm.rational.ritw.license.borrow * * 1.0.1.I20121219_2058<br/> IU: workaround * * null->999.999.999.-448773278<br/> Message:<br/><br/>This * * only occurs on some Windows XP installations. * **************************************************************** * RECOMMENDATION: * * Upgrade to the Rational Integration Tester 8.0.1.2 fix pack * * where this problem has been resolved. * ****************************************************************
Problem conclusion
The problem was caused because the installer assumes that the followint three environment variables exist on a Windows XP machine:<br/><br/>APPDATA=C:\Documents andSettings\<CurrentUser>\ApplicationData<br/>USERPROFILE= C:\Documents andSettings\<CurrentUser><br/>ALLUSERSPROFILE=C:\Documents and Settings\All Users <br/><br/>If any one of these environment variables does not exist the installation will fail. In 8.0.1.2 if any of these variables is missing then installation will continue but the user will not be offered the licence borrowing functionality.
Temporary fix
Comments
APAR Information
APAR number
PM80463
Reported component name
RATL INTEGRA TE
Reported component ID
5725G79IT
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-11
Closed date
2013-02-12
Last modified date
2013-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL INTEGRA TE
Fixed component ID
5725G79IT
Applicable component levels
R800 PSN
UP
R801 PSY
UP
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Document Information
Modified date:
29 October 2021