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PM79724: IR link created from RTC to DOORS does not show info in 'IR Attrs view' after you 'sync Implementation Request' from DOORS

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APAR status

  • Closed as program error.

Error description

  • Version Details:
    DOORS 9.5
    DWA 9.5
    CLM 4.0.1
    
    
    Description:
    
    Implementation Request links created from RTC to DOORS, do not
    display the correct link info if you hoover on them in DOORS.
    And such links are not synced, when you run the Change
    Management ? Sync Implementation Requests.
    
    In the 'IR Attrs view' the information to the linked work item
    is not shown.
    
    Steps to Reproduce:
    
    1. Configure DOORS RTC Integration with OSLC
    2. Create a 'Implement Requirement' from RTC work Item to DOORS
    Object from RTC
    3. Save the link.
    4. In DOORS you will see the link, when you hoover on it. it
    shows 'IR Task XX'
    5. Now go to  Change Management ? Sync Implementation Requests
    6. Now check the 'IR Attrs view', the above link info is not
    shown.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Version Details:
    DOORS 9.5
    DWA 9.5
    CLM 4.0.1
    
    
    Description:
    
    Implementation Request links created from RTC to DOORS, do
    not display the correct link info if you hoover on them in
    DOORS. And such links are not synced, when you run the
    Change Management ? Sync Implementation Requests.
    
    In the "IR Attrs view" the information to the linked work
    item is not shown.
    
    Steps to Reproduce:
    
    1. Configure DOORS RTC Integration with OSLC
    2. Create a 'Implement Requirement' from RTC work Item to
    DOORS Object from RTC
    3. Save the link.
    4. In DOORS you will see the link, when you hoover on it. it
    shows 'IR Task XX'
    5. Now go to  Change Management ? Sync Implementation
    Requests
    6. Now check the 'IR Attrs view', the above link info is not
    shown.
    

Problem conclusion

  • The code has been changed so that links will be created
    under the configuration stated in "APAR Comment"
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM79724

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    940

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-26

  • Closed date

    2013-12-13

  • Last modified date

    2013-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R940 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.4

Reference #: PM79724

Modified date: 13 December 2013