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PM75508: [Citrix Extension] OCR does not work on 2008 R2

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APAR status

  • Closed as Permanent restriction.

Error description

  • OCR does not work in Windows Server 2008 R2
    

Local fix

Problem summary

  • OCR does not work in Windows Server 2008 R2
    

Problem conclusion

  • This is a limitation of a third party software component we use
    to provide the capability and we cannot change on our end.
    
    As a potential workaround, one alternative is to use  Bitmap
    Hashcode option, but in general Bitmap Hashcode is a more
    'stricter' comparison technology than OCR technology, which is
    one disadvantage. Another observation is we have seen this
    problem in Windows 2008 & 2012. We have seen this working in
    certain other OSes like Windows XP, Windows 7. In case the user
    sees this working on another Windows OS, he could potentially
    use that.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM75508

  • Reported component name

    PERF TESTER WIN

  • Reported component ID

    5724J9601

  • Reported release

    821

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-22

  • Closed date

    2013-11-13

  • Last modified date

    2013-11-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Rational Performance Tester

Software version: 821

Reference #: PM75508

Modified date: 13 November 2013