A fix is available
APAR status
Closed as program error.
Error description
The (Solaris) DOORS Web Access interop server logs an 'Exception Access Violation' and performs a file dump if a module view is displayed that contains a Layout DXL column that uses the 'displayRichWithColor' perm.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** To reproduce: 1. Create a new module in DOORS. 2. Add a Layout DXL column that uses the 'displayRichWithColor' perm. 3. Save the view 4. Start DOORS Web Access 5. Open the module and switch view
Problem conclusion
The following entry is logged: DOORS: 0023:77CF9EC5 (0x00414B15 0x7EFDE000 0x00000000 0x78746341) ntdll.dll, RtlInitializeExceptionChain()+0054byte(s) DOORS: **** end of event **** DOORS: Writing exception details... DOORS: Exception details have been written to: C:\Users\IBM_AD~1\AppData\Local\Temp\DOORS-94280-2012_10_11- 16_19_56-4064-6704.dmp doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module ?UNKNOWN? at 0023:00000000
Temporary fix
Comments
APAR Information
APAR number
PM75075
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
930
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-16
Closed date
2012-12-04
Last modified date
2012-12-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R930 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
29 October 2021