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PM75075: Interop logs Exception Access Violation error ? dump file is created if View column has perms such as 'displayRichWithColor'

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APAR status

  • Closed as program error.

Error description

  • The (Solaris) DOORS Web Access interop server logs an 'Exception
    Access Violation' and performs a file dump if a module view is
    displayed that contains a Layout DXL column that uses the
    'displayRichWithColor' perm.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    To reproduce:
    
    1. Create a new module in DOORS.
    2. Add a Layout DXL column that uses the
    'displayRichWithColor' perm.
    3. Save the view
    4. Start DOORS Web Access
    5. Open the module and switch view
    

Problem conclusion

  • The following entry is logged:
    
    DOORS: 0023:77CF9EC5 (0x00414B15 0x7EFDE000 0x00000000
    0x78746341) ntdll.dll,
    RtlInitializeExceptionChain()+0054byte(s)
    DOORS: **** end of event ****
    DOORS: Writing exception details...
    DOORS: Exception details have been written to:
    C:\Users\IBM_AD~1\AppData\Local\Temp\DOORS-94280-2012_10_11-
    16_19_56-4064-6704.dmp
    doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module
    ?UNKNOWN? at 0023:00000000
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM75075

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-16

  • Closed date

    2012-12-04

  • Last modified date

    2012-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM75075

Modified date: 04 December 2012