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PM75010: Erractic behavior when trying to select a View from the Views drop down list in DOORS on Windows 2008 Server R2

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APAR status

  • Closed as program error.

Error description

  • Erractic behavior when trying to select a View from the Views
    drop down list in DOORS Formal Module only on Windows 2008
    Server R2. Due to this behavior the end users will not be able
    to select the View that they intend to.
    
    Consider a Module which has quite a lot of Views, so that a
    scroll bar comes up in the Views drop down. It is equally
    important to have long names for the Views, so that the name of
    the View extends the default display size in the Views drop
    down.
    
    With such a setup, if you click on the drop down of the Views
    and try selecting a View whose name extends the default display
    size of the list (i.e for which a tip with full name gets
    displayed). You would observe that such a View cannot be
    selected and the selection gets defaulted back to the View which
    is currently loaded in the Module.
    
    The same behavior is not seen if tried on Windows XP or Windows
    7 OS and is seen only on Windows 2008.
    
    Workaround: Use Keyboard Up-Down arrow keys instead of Mouse
    pointers or Touchpads.
    

Local fix

Problem summary

  • On Win2k8 lengthy views names in View dropdown were not getting
    selected.
    

Problem conclusion

  • Fixed in DOORS 9.5.2
    

Temporary fix

  • There is no workaround for this issue
    

Comments

APAR Information

  • APAR number

    PM75010

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    940

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-15

  • Closed date

    2013-12-12

  • Last modified date

    2013-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R952 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.4

Reference #: PM75010

Modified date: 12 December 2013