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PM73980: ERROR ON CONFIGURE EMAIL PLUGIN

Fixes are available

Rational Test Virtualization Server Fix Pack 1 (8.5.1.1) for 8.5.1
Rational Performance Test Server Fix Pack 1 (8.5.1.1) for 8.5.1
Rational Test Virtualization Server Fix Pack 2 (8.5.1.2) for 8.5.1
Rational Performance Test Server Fix Pack 2 (8.5.1.2) for 8.5.1
Rational Integration Tester Fix Pack 2 (8.5.1.2) for 8.5.1
Rational Performance Test Server 8.6
Rational Test Virtualization Server 8.6
Rational Integration Tester 8.6
Rational Test Virtualization Server Fix Pack 3 (8.5.1.3) for 8.5.1
Rational Integration Tester Fix Pack 3 (8.5.1.3) for 8.5.1
Rational Integration Tester Fix Pack 1 (8.6.0.1) for 8.6
Rational Test Virtualization Server Fix Pack 1 (8.6.0.1) for 8.6
Rational Performance Test Server Fix Pack 1 (8.6.0.1) for 8.6
Rational Integration Tester Fix Pack 2 (8.6.0.2) for 8.6
Rational Performance Test Server Fix Pack 2 (8.6.0.2) for 8.6
Rational Test Virtualization Server Fix Pack 2 (8.6.0.2) for 8.6
Rational Integration Tester Fix Pack 3 (8.6.0.3) for 8.6
Rational Performance Test Server Fix Pack 3 (8.6.0.3) for 8.6
Rational Test Virtualization Server Fix Pack 3 (8.6.0.3) for 8.6
Rational Integration Tester Fix Pack 4 (8.5.1.4) for 8.5.1
Rational Test Virtualization Server Fix Pack 4 (8.5.1.4) for 8.5.1
Rational Performance Test Server Fix Pack 5 (8.5.1.5) for 8.5.1
Rational Test Virtualization Server Fix Pack 5 (8.5.1.5) for 8.5.1
Rational Integration Tester Fix Pack 5 (8.5.1.5) for 8.5.1
Rational Integration Tester Fix Pack 4 (8.6.0.4) for 8.6
Rational Performance Test Server Fix Pack 4 (8.6.0.4) for 8.6
Rational Performance Test Server Fix Pack 3 (8.5.1.3) for 8.5.1
Rational Performance Test Server Fix Pack 4 (8.5.1.4) for 8.5.1
Rational Test Virtualization Server Fix Pack 4 (8.6.0.4) for 8.6

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Error on configuring email plugin<br/><br/>Error
    message:<br/><br/>javax.mail.AuthenticationFailedException:
    Login failed:
    authentication<br/>failure<br/><br/>javax.mail.AuthenticationFai
    ledException: Invalid user name or password.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of Rational Integration Tester                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If a user attempts to use RIT's email transport against a    *
    * mail server that requires authentication credentials         *
    * (username/password) then the connection will fail as RIT     *
    * does not provide these to the server.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to Rational Integration Tester 8.5.1.1               *
    ****************************************************************
    

Problem conclusion

  • From version 8.5.1.1 Username/password values specified in the
    email transport are presented to the email server.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM73980

  • Reported component name

    GREEN HAT TESTE

  • Reported component ID

    5725G79GT

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-28

  • Closed date

    2014-01-03

  • Last modified date

    2014-01-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    GREEN HAT TESTE

  • Fixed component ID

    5725G79GT

Applicable component levels

  • R540 PSN

       UP



Document information

More support for: Green Hat Tester

Software version: 5.4

Reference #: PM73980

Modified date: 03 January 2014