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PM73432: CRMSV1162: UNABLE TO COMPLETE DELIVER

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APAR status

  • Closed as program error.

Error description

  • When using ClearTeamExplorer with the OSLC over SQUID UCM
    integration, the following error may occur: 'CRMSV1162: Unable
    to complete deliver.'
    
    Due to the way the UCM/CQ Web Integration works, each request to
    OSLC was being sent individually.  With a non-web connection,
    some requests are sent at the same time and committed as one
    action (in CQ).
    
    The problem occurs when the 'Transition to Complete' policy is
    enabled on a CQ-enabled UCM project.  This policy transitions
    the CQ record to the complete state and clears the ucm_view
    field.  In the customer's CQ schema, modify actions are not
    allowed once the CQ record is in the complete state
    (undesired/unexpected).
    
    With the non-web integration, the complete transition and the
    view set are committed at the same time (desired/expected).
    With the web integration, the actions are committed separately.
    
    The fix will combine the two requests into one to match the
    functionality of the non-web integration.
    
    The problem begins occuring in CQ8 with the introduction of the
    ClearTeamExplorer.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    In a scenario in which the "Transition to Complete" policy
    is enabled on a CQ-enabled UCM project, an error occurs when
    trying to complete a delivery using ClearTeam Explorer with
    UCM/CQ Web integration with OSLC.
    

Problem conclusion

  • This problem is fixed in ClearCase 8.0.0.5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM73432

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-21

  • Closed date

    2012-12-15

  • Last modified date

    2012-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSN

       UP



Document information

More support for: Rational ClearCase

Software version: 8.0

Reference #: PM73432

Modified date: 15 December 2012