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PM69729: Exporting a module containing Word OLE object to PowerPoint returns error

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APAR status

  • Closed as program error.

Error description

  • Exporting a Module with a Word  document as an OLE will return
    an error while trying to export the module to Powerpoint.
    
    The error reads- -
    
    CRCRD5311W: OLE method failed.
    OLE problem: Shapes Paste: Invalid request. Clipboard is empty
    or contains data which may not be pasted here. OLE error code:
    -2147188160
    
    Steps to Reproduce:
    
    - Open a Module .
    - Insert a Word Document  ( existing doc / rtf or a new file )
    - Save the module
    - try to  Export the module to Power point  (File ? Export ?
    Office ? Powerpoint)
    - Error can be seen
    

Local fix

Problem summary

  • Unable to export Word OLEs to PowerPoint
    

Problem conclusion

  • Word is putting different formats on the clipboard and
    PowerPoint is failing to find the OLE object in them.
    

Temporary fix

  • There is no workaround for this issue
    

Comments

APAR Information

  • APAR number

    PM69729

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-27

  • Closed date

    2013-12-12

  • Last modified date

    2013-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R952 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM69729

Modified date: 12 December 2013