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PM65623: DOORS/DWA?Change integration doesn't handle multi-byte characters

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APAR status

  • Closed as program error.

Error description

  • DWA can't handle multi-byte username/RC URL is incorrect.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Steps to reproduce:
    1.) If user (username only have English characters) login to
    DOORS and perform some modifications on a module.
    2.) Save the edits and an associated RC link in the RCR
    record will be generated.
    3.) Click on the RC link and it will navigate to DWA.
    4. If the user above logins to DWA, the RC changes can be
    viewed normally.
    
    If the user (username contains Chinese characters), then the
    following error message will appear and can't view any RC
    changes:
    
    "You have insufficient access right to open this module for
    read."
    

Problem conclusion

  • Fix is included in DOORS-Change Management 9.5. Users with
    username containing foreign characters should be able to
    login to DWA and view RC changes.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM65623

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-28

  • Closed date

    2012-11-27

  • Last modified date

    2012-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM65623

Modified date: 27 November 2012