A fix is available
APAR status
Closed as program error.
Error description
DWA can't handle multi-byte username/RC URL is incorrect.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Steps to reproduce: 1.) If user (username only have English characters) login to DOORS and perform some modifications on a module. 2.) Save the edits and an associated RC link in the RCR record will be generated. 3.) Click on the RC link and it will navigate to DWA. 4. If the user above logins to DWA, the RC changes can be viewed normally. If the user (username contains Chinese characters), then the following error message will appear and can't view any RC changes: "You have insufficient access right to open this module for read."
Problem conclusion
Fix is included in DOORS-Change Management 9.5. Users with username containing foreign characters should be able to login to DWA and view RC changes.
Temporary fix
Comments
APAR Information
APAR number
PM65623
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-28
Closed date
2012-11-27
Last modified date
2012-11-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R920 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
28 October 2021