IBM Support

PM64241: Exception_Access_Violation error when switching Edit Modes in DOORS

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Exception_Access_Violation error when switching Edit Modes in
    DOORS (from Exclusive Edit to either Read Only Mode or Shareable
    Edit Mode) by following these steps:
    
    Versions: reported in DOORS Client 9.3.0.4, we are able to
    reproduce even with 9.3.0.7
    
    Steps to reproduce:
    ==============
    1.? Open any Module and create new Attribute (while ensuring
    that the option 'Add new attribute to current view' is enabled)
    You can also create new Attributes by choosing any existing
    Attributes (provided that the original Attribute has the option
    'Add new attribute to current view' enabled themselves)
    
    2.? Repeat step # 1 atleast 3 times, so that there are 3 new
    columns added to the View in the Module.
    
    3.? Goto Edit ? Edit Mode and select either Read Only Mode OR
    Shareable Edit Mode.
    
    4.? Choose 'No' when prompted to save unsaved changes in the
    Module.
    
    We would observe the Exception Access Violation error message as
    follows:
    =====================================
    -R-E- DXL: ?config/menuFns.inc:391? An unexpected error has
    occurred: doors.exe caused an EXCEPTION_ACCESS_VIOLATION in
    module doors.exe at 0023:00402F31
    
    -R-F- DXL: ?config/menuFns.inc:391? internal error, please
    submit a bug report
    =====================================
    Along with a diagnostic log file as attached to this record.
    

Local fix

Problem summary

  • DOORS shows an assert message when switching access modes with
    unsaved changes.
    

Problem conclusion

  • Unable to reproduce in newer versions of DOORS (9.4 onward)
    

Temporary fix

  • There is no workaround for this issue
    

Comments

  • This happens in versions of DOORS prior to DOORS 9.5.1.2
    

APAR Information

  • APAR number

    PM64241

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-09

  • Closed date

    2013-11-07

  • Last modified date

    2013-11-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R940 PSY

       UP

  • R950 PSY

       UP

  • R951 PSY

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM64241

Modified date: 07 November 2013