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PM56750: CTE report errors and stop loading dynamic view list when view is not present

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APAR status

  • Closed as program error.

Error description

  • Headline: CTE report errors and stop loading dynamic view list
    when view is not present.
    
    
    
    
    APAR Description:
    With IBM Rational ClearCase 8.x, using CTE and selecting the
    dynamic view (My Views
    or under it),
    it report an error message:
       ClearCase: Error: View tag '?tag?': ClearCase object not
    found
    Then no view are showed, including the working one.
    This happen if:
    - the view was unregistered but the tag was not removed
    - the view server process is still running but the view was
    removed
    - the view is still visible under the mvfs drive on Windows
    - The view was started and then removed (outside CTE)
    
    Step to reproduce (Windows only):
    1. Create a view on Windows
    2. Start CTE and browse to the view
    3. Close CTE
    4. Unregister the view
    5. Start CTE
    6. Open 'My View', error is returned, no other views are
    visible.
    
    Step to reproduce (Windows-Unix):
    1. Create a view on Unix and import the tag on Windows
    2. Start CTE on Windows and browse to the view
    3. Close CTE
    4. Remove the view on Unix
    5. Start CTE on Windows
    6. Open 'My View', error is returned, no other views are
    visible.
    
    
    WORKAROUND:
    - Run rgy_check -view -region ?region? to ensure there are no
    orphan tag
    - Kill the removed view server process
    - On Windows, if the view was local, reboot the machine
    - Stop the view in CTE before removing the view
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Fixed a ClearTeam Explorer issue, where CTE fails to show a
    single dynamic view, when only one of them is problematic.
    

Problem conclusion

  • All 'good' views will be displayed even if a bad view turns
    up in the list
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM56750

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-26

  • Closed date

    2012-06-25

  • Last modified date

    2012-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R800 PSN

       UP



Document information

More support for: Rational ClearCase

Software version: 8.0

Reference #: PM56750

Modified date: 25 June 2012