PM54881: Cancel Button in Submit Implementation Request Pop Up window does not work as expected

Rational DOORS 9.4

APAR status

• Closed as program error.

Error description

• While trying to submit a Implementation Request in a DOORS
  module configured with DOORS-RTC Integration, the cancel button
  in the pop up window does not work as expected. Clicking on it
  will still leave a blank window which needs to be closed again.
  
  This seems to occur as the pop up window has two windows on each
  other hence related to APAR PM54701.
  
   steps to reproduce.
  1.    Open DOORS module
  2.    From DOORS object, submit Implementation Request.
  3.    When IR from is displayed, simply click Cancel button on
  the bottom of the interface.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  While trying to submit a Implementation Request in a DOORS
  module configured with DOORS-RTC Integration, the cancel
  button in the pop up window does not work as expected.
  Clicking on it will still leave a blank window which needs
  to be closed again.
  
  This seems to occur as the pop up window has two windows on
  each other hence related to APAR PM54701.
  
   steps to reproduce.
  1.    Open DOORS module
  2.    From DOORS object, submit Implementation Request.
  3.    When IR from is displayed, simply click Cancel button
  on the bottom of the interface.
  

Problem conclusion

• DOORS wasn't properly detecting when RTC or ClearQuest users
  clicked on the cancel button since the page being displayed
  was really coming from RTC or ClearQuest.  Added some
  checking to see if the HTML page was set to blank and fully
  loaded which indicates the user has cancelled and closed the
  dialog box in that case.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC DOORS

• Fixed component ID

  5724V61DR

Applicable component levels

• R920 PSN

     UP