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PM54881: Cancel Button in Submit Implementation Request Pop Up window does not work as expected

A fix is available

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APAR status

  • Closed as program error.

Error description

  • While trying to submit a Implementation Request in a DOORS
    module configured with DOORS-RTC Integration, the cancel button
    in the pop up window does not work as expected. Clicking on it
    will still leave a blank window which needs to be closed again.
    
    This seems to occur as the pop up window has two windows on each
    other hence related to APAR PM54701.
    
     steps to reproduce.
    1.    Open DOORS module
    2.    From DOORS object, submit Implementation Request.
    3.    When IR from is displayed, simply click Cancel button on
    the bottom of the interface.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While trying to submit a Implementation Request in a DOORS
    module configured with DOORS-RTC Integration, the cancel
    button in the pop up window does not work as expected.
    Clicking on it will still leave a blank window which needs
    to be closed again.
    
    This seems to occur as the pop up window has two windows on
    each other hence related to APAR PM54701.
    
     steps to reproduce.
    1.    Open DOORS module
    2.    From DOORS object, submit Implementation Request.
    3.    When IR from is displayed, simply click Cancel button
    on the bottom of the interface.
    

Problem conclusion

  • DOORS wasn't properly detecting when RTC or ClearQuest users
    clicked on the cancel button since the page being displayed
    was really coming from RTC or ClearQuest.  Added some
    checking to see if the HTML page was set to blank and fully
    loaded which indicates the user has cancelled and closed the
    dialog box in that case.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM54881

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-22

  • Closed date

    2012-06-06

  • Last modified date

    2012-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM54881

Modified date: 06 June 2012