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PM54706: crash happens when the DOORS module with baseline is opened in the DOORS client during import from Gateway

A fix is available

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APAR status

  • Closed as program error.

Error description

  • When importing objects to DOORS from Rhapsody Gateway a DOORS
    client crash occur.
    
    Only happens when the DOORS module with baseline is opened in
    the DOORS client during the export
    
    Workaround is to use batch mode
    
    DOORS needs either more stable DXL code or prevent the APIs
    against potential crash like this
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When importing objects to DOORS from Rhapsody Gateway a
    DOORS client crash occur.
    
    Only happens when the DOORS module with baseline is opened
    in the DOORS client during the export
    

Problem conclusion

  • Crash was suspected due to UI rendering issue and this
    happened only when module is displayed while updating the
    module.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM54706

  • Reported component name

    TLOGIC RHAPSODY

  • Reported component ID

    5724V74RP

  • Reported release

    753

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-20

  • Closed date

    2012-06-06

  • Last modified date

    2012-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC RHAPSODY

  • Fixed component ID

    5724V74RP

Applicable component levels

  • R753 PSN

       UP



Document information

More support for: Rational Rhapsody

Software version: 7.5.3

Reference #: PM54706

Modified date: 06 June 2012