IBM Support

PM54701: Two Scroll Bars on IR Submit Window

A fix is available

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When trying to Submit an IR from a DOORS module , the pop up
    window that comes up has two scroll bars.
    
    Steps to Reproduce:
    
    - With a module configured for Requirements Implementation, try
    to Submit a IR for an Object.
    - Notice the Scroll bar on the Pop Window that comes to Submit
    the IR.
    - Minimize or Resize the Window to see another Scroll bar that
    shows up on the window.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When trying to Submit an IR from a DOORS module , the pop up
    window that comes up has two scroll bars.
    
    Steps to Reproduce:
    
    - With a module configured for Requirements Implementation,
    try to Submit a IR for an Object.
    - Notice the Scroll bar on the Pop Window that comes to
    Submit the IR.
    - Minimize or Resize the Window to see another Scroll bar
    that shows up on the window.
    

Problem conclusion

  • This is happening because the DOORS window that is showing
    the submit screen is resizable and has a scroll bar, and the
    html control inside has it's own.  Fixed this by making the
    outer DOORS window fixed size.
    

Temporary fix

Comments

  • This issue occurs in versions of DOORS prior to DOORS 9.4
    

APAR Information

  • APAR number

    PM54701

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    930

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-20

  • Closed date

    2012-06-06

  • Last modified date

    2012-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R930 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.3

Reference #: PM54701

Modified date: 06 June 2012