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PM53910: Exporting from DOORS to RQM using RQMI results in a 500 Internal Server Error

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The RQMI integration necessary for exporting DOORS requirements
    to RQM depends on RQMI sending valid XML to the RQM server.
    
    There are special characters in DOORS which can cause the XML
    generated from RQMI to be invalid.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Over time it is possible for DOORS data to contain certain
    control characters (see attachments for screenshots and
    example module archives).
    
    These characters have values of less that 0x20 hex, which is
    invalid when inserted into XML.
    
    This is the reason for the defect, the control characters
    were being included in the export XML sent to RQM, and its
    parser was rejecting them.
    

Problem conclusion

  • When parsing the DOORS data to build the export XML any
    control characters with values less than 0x20 hex are
    removed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM53910

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    920

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-08

  • Closed date

    2012-03-09

  • Last modified date

    2012-03-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TLOGIC DOORS

  • Fixed component ID

    5724V61DR

Applicable component levels

  • R920 PSN

       UP



Document information

More support for: Rational DOORS

Software version: 9.2

Reference #: PM53910

Modified date: 09 March 2012